Robert Sarazin
Romulus,MI
Summary
Driven to learn quickly, advance computer proficiency and training in industry operations. Solid background in field and office settings supporting team needs. Flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches.
Overview
7
7
years of professional experience
Work History
Office Manager
Affordable Dry Basement
636 N Hix Westland, MI 48185
05.2018 - 03.2020
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
- Coordinated special projects and managed schedules.
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Reported to senior management on organizational performance and progress toward goals.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Established team priorities, maintained schedules and monitored performance.
Service Technician
Lively Home Improvement
Trenton, MI
01.2013 - 04.2018
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Managed safe and efficient use of tools and equipment on construction sites.
- Loaded and unloaded materials onto trucks and trailers.
- Inspected problem roofs to determine best repair procedures.
- Fastened composition shingles and sheets to roof with asphalt, cement and nails.
- Assisted in removal of old roofing materials and debris to prepare for application of new roofing.
- Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
- Repaired plumbing systems, components, and equipment.
- Cleaned brushes, rollers and [Type] equipment prior to use.
- Covered surfaces with drop cloths, masking tape and paper during painting.
- Worked with water and oil-based paints and trained on removal of unwanted or splattered paints.
- Installed drywall, siding and other structural components.
- Worked on sites, installing roofs and other exterior components.
Education
Associate in Technology - Information Technology
Baker College
Allen Park, MI06.2018
Skills
- Workflow Planning
- Report Writing
- Information Protection
- Mail Handling
- Customer Relations
- Written Communication
- Organizational Skills
- Conflict Management
- Technical Support
- Email Correspondence
- Microsoft Office
- Office Supplies and Inventory
- Hand Tool Knowledge
- Drywalling
- Knowledge Base
- Computer System Maintenance
- Network Performance
Timeline
Office Manager
Affordable Dry Basement
05.2018 - 03.2020
Service Technician
Lively Home Improvement
01.2013 - 04.2018
Associate in Technology - Information Technology
Baker College