Robert Satterlee
Georgetown,IL
Summary
Driven and reliable, excelled in maintenance and customer service roles at Autumn Fields Assisted Living, enhancing equipment uptime and ensuring high customer satisfaction. Demonstrated strong work ethic and effective communication, leading to significant improvements in operational efficiency and safety protocols. Skilled in quick decision-making and self-motivation, consistently delivering results beyond expectations. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
9
9
years of professional experience
Work History
Maintenance
Autumn Fields Assisted Living
11.2023 - Current
- Reduced equipment downtime through regular maintenance and timely repairs.
- Coordinated with maintenance teams for swift resolution of any repair or maintenance issues affecting guest rooms or common areas.
- Maximized equipment uptime through proper maintenance scheduling and coordination with maintenance technicians.
- Performed predictive, preventive, and corrective maintenance on diverse systems.
Service Rep
Lincare
10.2022 - 11.2023
- Maintained productivity and quality standards at all times.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Consistently demonstrated a strong work ethic, arriving punctually for shifts and maintaining focus on providing top-tier service throughout entire workday.
- Maintained comprehensive knowledge of company products and services, ensuring accurate information was relayed to customers at all times.
- Conducted thorough inspections of oxygen storage areas, ensuring compliance with safety regulations.
- Provided exceptional customer service when assisting patients with questions or concerns about their oxygen therapy regimen.
- Educated patients and families on proper use of home-based oxygen systems, promoting self-sufficiency and safety.
- Reduced equipment malfunctions through diligent troubleshooting and timely repairs.
Production Line Leader
Mclane Midwest
07.2015 - 10.2021
- Implemented safety protocols to minimize workplace accidents, ensuring a secure environment for all team members.
- Maintained high-quality standards by closely monitoring production line outputs and identifying areas for improvement.
- Resolved conflicts among team members professionally, helping maintain a positive working atmosphere conducive to productivity enhancement efforts.
- Unloaded and loaded items from conveyors, machines, and conveyances.
- Operated Number machines proficiently and in compliance to safety standards.
- Enhanced production efficiency by operating various machinery and equipment in a timely manner.
Education
High School Diploma - General
Georgetown High School
Georgetown, IL05.2010
Skills
- Maintenance
- Customer Service
- Quick Decision Making
- Reliability and punctuality
- Strong Work Ethic
- Effective Communication
- Self Motivation
Timeline
Maintenance
Autumn Fields Assisted Living
11.2023 - Current
Service Rep
Lincare
10.2022 - 11.2023
Production Line Leader
Mclane Midwest
07.2015 - 10.2021
High School Diploma - General
Georgetown High School
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