Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Project Manager
Safe Solutions
Greenville, SC
04.2020 - Current
Managed multiple projects with competing deadlines simultaneously.
Monitored progress of each project to ensure timely delivery of deliverables in accordance with established quality standards.
Identified needs and coordinated resource allocation to deliver quality standards on time and within budget.
Lead Technician
Encore Technology Group
Greenville, SC
07.2018 - 03.2020
Provided technical support to customers and staff on a variety of hardware and software issues.
Conducted system maintenance, including troubleshooting, repairs, upgrades, and installations.
Trained users in the use of new software packages or hardware devices.
Developed user documentation for newly installed systems and software packages.
Resolved conflicts between departments regarding IT-related matters.
Oversaw daily operations, delegated tasks and assignments and implemented strategies to optimize workflows.
Followed safety practices to safeguard against injury and damage to property.
Lead Technician
Safe Solutions
Greenville, SC
02.2016 - 05.2018
Managed team to implement the installation of data communication cabling and devices, fire/burglar alarm cabling and devices as well as access control and camera systems
Responsible for close out documents including zone list, cut sheets, records of completion
Responsible for managing project inventory including ordering missing or additional parts needed