Summary
Overview
Work History
Education
Skills
Timeline
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Robert Shelnutt

1870 Crabapple Ln Douglasville,GA

Summary

Highly dedicated and seasoned Parts Coordinator boasting a remarkable history of effectively overseeing parts procurement while consistently surpassing customer service expectations. Pursuing a stimulating opportunity to maximize expertise in parts management, B2B sales, and account management.

Overview

10
10
years of professional experience

Work History

Commercial Service Parts Coordinator

Yancey Power Systems
12.2022 - Current
  • Act as primary point of contact for generator and industrial application engine parts for more than 30 technicians and their coordinators
  • Procure parts required for service jobs and manage the purchasing process
  • Handle business-to-business sales, generating quotes, communicating with customers and vendors, and sourcing long-lead-time parts.
  • Supervised and trained team members on product knowledge and customer service.

Service Parts Coordinator

Pathfinder Power Solutions
04.2022 - 12.2022
  • Collaborated with mechanics across the Southeastern US to acquire necessary parts for equipment repairs
  • Managed business-to-business sales on a distributor level and maintained customer accounts
  • Conducted transactions with end users to fulfill parts orders.

Parts Specialist

Cobb County Tractor
03.2021 - 04.2022
  • Sourced and provided parts primarily for Takeuchi, New Holland, John Deere, and Husqvarna equipment
  • Assisted walk-in customers and managed phone orders
  • Maintained inventory to ensure timely fulfillment of parts requests and prepared repair quotes.

Mechanic

Cobb County Tractor
04.2020 - 03.2021
  • Diagnosed and performed repairs on diesel equipment, including Takeuchi, New Holland, John Deere, and more
  • Troubleshooted electrical, hydraulic, and fuel systems
  • Conducted engine teardowns, rebuilds, replacements, and general maintenance.

Mechanic

Big Moe Spring & Alignment
09.2019 - 04.2020
  • Inspected and repaired suspension systems for light to heavy-duty trucks
  • Replaced leaf springs, steering sectors, axles, brakes, and more
  • Utilized hydraulic press, plasma cutter, and welding equipment for fabrication and repairs.

Mechanic

Fayette Mower
04.2017 - 09.2019
  • Repaired and maintained gasoline engine power equipment, including chainsaws, mowers, and generators
  • Obtained problem descriptions from customers and prepared repair cost estimates.

Broadband Technician

Charter Spectrum
12.2015 - 04.2017
  • Installed cable, phone, and internet services for residential and business customers.

Backroom Coordinator

TJ Maxx
01.2014 - 12.2015
  • Managed a 6-person team in warehouse operations, including inventory management and receiving shipments.

Education

High School Diploma -

Penn Foster Career School
Scranton, PA

Skills

  • Diagnosing Issues
  • Evaluating Parts
  • Return Processing
  • Staff Training
  • Forklift Operation
  • Parts Identifications
  • Reading Comprehension
  • Complex Problem-Solving
  • Customer Relations
  • Vendor Relations
  • Managing Parts
  • Improving Customer Satisfaction

Timeline

Commercial Service Parts Coordinator

Yancey Power Systems
12.2022 - Current

Service Parts Coordinator

Pathfinder Power Solutions
04.2022 - 12.2022

Parts Specialist

Cobb County Tractor
03.2021 - 04.2022

Mechanic

Cobb County Tractor
04.2020 - 03.2021

Mechanic

Big Moe Spring & Alignment
09.2019 - 04.2020

Mechanic

Fayette Mower
04.2017 - 09.2019

Broadband Technician

Charter Spectrum
12.2015 - 04.2017

Backroom Coordinator

TJ Maxx
01.2014 - 12.2015

High School Diploma -

Penn Foster Career School

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Robert Shelnutt