Robert Skaggs
Fort Worth,TX
Summary
Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Mattress Sales Associate
Mattress Firm
Granbury, Texas
11.2023 - Current
- Developed relationships with customers by providing personalized solutions for their needs.
- Assisted with product selection, delivery scheduling, and payment processing.
- Resolved customer complaints promptly and professionally.
- Provided advice to customers on mattress types best suited for their individual needs.
- Prepared promotional materials such as flyers, brochures, banners, to advertise mattresses in the showroom.
- Tracked customer orders through completion ensuring accurate order fulfillment processes.
- Conducted follow up calls with customers after purchase to ensure satisfaction with product.
Head Cashier
Lowe's
Aledo, Texas
02.2015 - 11.2023
- Performed opening and closing duties such as counting money, balancing tills, and reconciling discrepancies.
- Scheduled and supervised cashiers during shifts, ensuring proper coverage of registers.
- Investigated discrepancies between reported sales figures and actual amounts collected at registers.
- Conducted regular spot checks of cashier performance to ensure accuracy when processing payments.
- Collaborated with the management team to determine appropriate staffing levels for peak hours.
- Coached employees on best practices for handling customer complaints quickly and effectively.
Education
Associate of Arts - Business Administration
Tarrant County College District
Fort Worth, TX05-2015
Skills
- Goal-Oriented
- Building rapport
- Product Demonstration
- Delivery Coordination
- Space Planning
- Design support
References
References available upon request.
Timeline
Mattress Sales Associate
Mattress Firm
11.2023 - Current
Head Cashier
Lowe's
02.2015 - 11.2023
Associate of Arts - Business Administration
Tarrant County College District
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