Summary
Overview
Work History
Education
Skills
Timeline
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Robert Skibinski

Buffalo,NY

Summary

Proven hospitality leader with a track record of enhancing customer satisfaction. Expert in cash handling and exceptional customer service, I've fostered a loyal customer base through a strong work ethic and guest engagement. Skilled in mentoring staff to elevate service standards, my approach has consistently improved team efficiency and workplace morale.

Overview

14
14
years of professional experience

Work History

Server

Anchor Bar
07.2022 - 12.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Bar Manager

Dos Amigos on the Lake
04.2018 - 07.2022
  • Closed out cash register and prepared cashier report at close of business.
  • Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
  • Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
  • Mentored and trained staff members to ensure exceptional customer service standards.
  • Maximized customer service by training staff, overseeing operations, and resolving issues.

Bartender/server

Salvatore’s Italian Gardens
08.2015 - 03.2018
  • Maintained cleanliness and order in the workplace while strictly following safety protocols.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Improved team morale and efficiency, leading by example and offering support during peak hours.

Bartender

Bambino Bar and Kitchen
06.2011 - 08.2015

Education

High School Diploma -

Sweet Home High School
Amherst

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement

Timeline

Server

Anchor Bar
07.2022 - 12.2024

Bar Manager

Dos Amigos on the Lake
04.2018 - 07.2022

Bartender/server

Salvatore’s Italian Gardens
08.2015 - 03.2018

Bartender

Bambino Bar and Kitchen
06.2011 - 08.2015

High School Diploma -

Sweet Home High School

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Robert Skibinski