ROBERT SMITH
Colonial Heights,VA
Summary
Operations professional with experience supporting office and production teams through payroll administration, vendor and inventory management, customer order coordination, recruiting, onboarding, and workflow improvement. Skilled in Microsoft Excel and Microsoft Word, with a strong focus on problem solving, communication, and keeping projects and deadlines on track under pressure.
Overview
16
16
years of professional experience
Work History
Office Manager
James River Printing
Colonial Heights, Virginia
12.2010 - Current
- Lead office operations for a local printing company, coordinating priorities across sales, production, and administration to keep work moving on schedule.
- Managed payroll administration and timekeeping processes, improving accuracy, timeliness, and consistency across pay cycles.
- Coordinated recruiting, onboarding, and training for administrative and production staff, helping new hires ramp up quickly and support daily operations.
- Owned vendor, inventory, and supply procurement workflows, streamlining ordering procedures to improve supply availability and reduce delays.
- Implemented filing and workflow systems that improved office efficiency and reduced administrative errors.
- Supported customer order coordination and production teams by preparing layouts and artwork to meet client specifications, deadlines, and project requirements.
Education
Advanced Studies Diploma - Advance Studies
Colonial Heights High School
Colonial Heights07.2008
Skills
Customer Service
Workflow Management
Project Coordination
Payroll Administration
Microsoft Word
Problem Solving
People Management
Microsoft Excel
Communication
Timeline
Office Manager
James River Printing
12.2010 - Current
Advanced Studies Diploma - Advance Studies
Colonial Heights High School