Robert Snook
FORT WORTH
Summary
Results-driven General Manager with a proven track record in enhancing workflow efficiency, customer satisfaction, and operational compliance. Expertise in designing comprehensive plans that drive measurable improvements.
Overview
23
23
years of professional experience
1
1
Certification
Work History
General Manager
Roofed Right America LLC
Saginaw, TX
04.2022 - 02.2026
- Directed daily operations to uphold safety regulations and guarantee compliance with quality assurance measures.
- Designed and implemented comprehensive plans aimed at improving customer satisfaction and enhancing service delivery efficiency.
- Oversaw budgeting processes to enhance resource allocation and drive operational efficiency.
- Facilitated collaboration among cross-functional teams to enhance workflow efficiency.
Production Manager/Estimator
Alois Roofing and Sheet Metal
West Allis, WI
03.2017 - 11.2021
- Streamlined production processes to enhance operational efficiency and reduce waste.
- Coordinated project timelines to ensure on-time delivery of roofing materials to job sites.
- Led cross-functional teams in executing quality control measures, resulting in improved product standards.
- Implemented training programs for new staff, fostering skill development and team collaboration.
Service Manager
Centimark Roofing
Milwaukee, WI
02.2016 - 03.2017
- Managed daily operations of roofing projects to ensure timely completion and customer satisfaction.
- Facilitated team meetings to enhance process efficiency and foster effective communication among staff.
- Developed training programs for new hires, enhancing their understanding of safety protocols and procedures.
- Implemented quality control measures, resulting in consistent adherence to industry standards.
Inside Sales Representative/Warehouse Manager
ABC Supply
West Allis, WI
01.2012 - 02.2016
- Cultivated and sustained client relationships to enhance sales performance.
- Conducted product presentations to educate customers on features and benefits.
- Spearheaded collaboration with marketing team to design targeted campaigns for lead generation.
- Implemented follow-up strategies to elevate customer satisfaction and retention.
Material Handling & Warehouse Manager
Great Lakes Roofing
Germantown, WI
06.2003 - 02.2013
- Oversaw daily warehouse operations, ensuring efficient workflow and adherence to safety protocols.
- Directed inventory management initiatives aimed at maintaining optimal stock levels and minimizing errors.
- Designed and implemented training programs for new staff to optimize onboarding experience.
- Developed and implemented strategies to streamline warehouse functions, resulting in increased efficiency and reduced waste.
Education
Associate of Science -
South Carolina Criminal Justice Academy
Columbia, SCAssociate of Science - Criminal Justice
University of South Carolina
Columbia, South Carolina, SC12-1987
Skills
- Collaborative team development
- Troubleshooting skills
- Workflow efficiency improvement
- Effective team contributor
Certification
OSHA 10/30
First Aid/CPR
Timeline
General Manager
Roofed Right America LLC
04.2022 - 02.2026
Production Manager/Estimator
Alois Roofing and Sheet Metal
03.2017 - 11.2021
Service Manager
Centimark Roofing
02.2016 - 03.2017
Inside Sales Representative/Warehouse Manager
ABC Supply
01.2012 - 02.2016
Material Handling & Warehouse Manager
Great Lakes Roofing
06.2003 - 02.2013
Associate of Science -
South Carolina Criminal Justice Academy
Associate of Science - Criminal Justice
University of South Carolina