Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robert Steffen

Appleton

Summary

Dynamic manager with a proven track record at Subway, excelling in customer support and team mentorship. Gained technical skills in software installation and incident management to enhance operational efficiency. Recognized for fostering strong relationships and driving performance improvements, ensuring a safe and organized environment for both employees and patrons.

Overview

5
5
years of professional experience

Work History

Manager

Subway
07.2020 - Current
  • Developed and maintained relationships with customers and suppliers through account development.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.

Senior Intern

San Antonio Gunslingers
03.2025 - Current
  • Collected, organized, and analyzed in-game statistics for the San Antonio Gunslingers, contributing to accurate performance reporting and team strategy evaluations.
  • Collaborated with coaching staff and media personnel to deliver timely statistical updates for broadcasts, social media, and post-game reports.
  • Utilized spreadsheet tools and statistical software to track player performance trends, identify key metrics, and assist in data-driven decision-making.

Intern

Indoor Football League
01.2025 - 02.2025
  • Tracked and compiled previous game statistics for Indoor Football League matchups, ensuring accuracy and consistency for official records and media reports.
  • Supported league operations by maintaining detailed player and team performance data used for weekly awards, broadcasts, and media posts.
  • Applied data management skills using Google Sheets and Excel to organize, clean, and analyze large volumes of game-related stats across multiple teams and seasons.

Education

Associate Degree-Computer Support & Cybersecurity - IT

Fox Valley Technical College
Appleton, WI
12-2025

High School Diploma -

Appleton East
Appleton, WI
05-2022

Skills

  • Providing customer support
  • Remote support
  • Software installation
  • Technical support services
  • Hardware diagnostics
  • Incident management
  • Communicating with clients
  • Remote support management
  • Hardware support
  • Technical support
  • Operating systems

Timeline

Senior Intern

San Antonio Gunslingers
03.2025 - Current

Intern

Indoor Football League
01.2025 - 02.2025

Manager

Subway
07.2020 - Current

Associate Degree-Computer Support & Cybersecurity - IT

Fox Valley Technical College

High School Diploma -

Appleton East

Similar Profiles

CREATE PROFILE