Robert Sterling
Richmond,VA
Summary
Reliable, driven, and hard-working individual with ten plus years of experience working in customer service, food service, sales, health and wellness, and massage therapy. Focused and trusted with a proven track record of providing excellent customer service, as well as, an ability to work independently and meet deadlines. Seek to work in an environment that will allow me to take the skills I already possess to contribute to, and enhance, overall team success.
Overview
10
10
years of professional experience
Work History
Grocery Clerk
Ellwood Thompsons
Richmond, VA
01.2024 - Current
- Assist customers locate items in the store, and answer questions about products and prices.
- Stock shelves, rotate merchandise, and ensure product freshness.
- Set up displays for seasonal promotions or events in accordance with company guidelines.
- Escort customers to appropriate aisles or shelves to assist with purchasing decisions.
- Follow instructions to properly arrange merchandise items.
Licensed Massage Therapist
Elements Massage
Horsham, PA
06.2021 - 10.2023
- Provided therapeutic massage treatments to clients, including Swedish, deep tissue, and sports massages.
- Personalized massage services to craft customized sessions.
- Promoted health and wellness benefits of massage and related therapies to help clients achieve goals.
- Educated clients on proper post-treatment care such as stretching exercises or lifestyle changes that could enhance the effects of the massage.
Sales Associate/Float Facilitator
Relax: Float Spa
Doylestown, PA
11.2020 - 05.2021
- Greeted all guests, checked them in, and presented them to their designated suite
- Explained to guests what Float Therapy/Sensory Deprivation is and demonstrate how it works prior to every session
- Cleaned, sanitized, re-stocked, and prepared suites for next guest after each use
- Independently opened and closed the spa
Waiter/Server
Curds & Whey
Jenkintown, PA
06.2019 - 02.2020
- Served food and beverages to high volume of daily customers.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Monitored dining room for cleanliness and proper set-up at all times.
- Performed opening and closing duties such as setting up the dining area, restocking supplies
Store Associate
Crystal Cottage, LLC
Wyncote, PA
04.2014 - 08.2019
- Maintained records related to sales for store management.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Bagged or packaged purchases and wrapped gifts.
- Utilized computer systems for order entry, tracking, invoicing and other related tasks.
- Prepared checks, itemizing total me.
Education
Bachelor of Arts - Psychology
Temple University
05.2017
LMT as of April 2021 - Massage Therapy
Montgomery County Community College
Skills
- Customer Service
- Product Sales
- Product Education
- Teamwork and Collaboration
- Calm and Professional Under Pressure
- Professional Demeanor
- Excellent Communication Skills
- Multi-Tasking Strength
References
References available upon request.
Timeline
Grocery Clerk
Ellwood Thompsons
01.2024 - Current
Licensed Massage Therapist
Elements Massage
06.2021 - 10.2023
Sales Associate/Float Facilitator
Relax: Float Spa
11.2020 - 05.2021
Waiter/Server
Curds & Whey
06.2019 - 02.2020
Store Associate
Crystal Cottage, LLC
04.2014 - 08.2019
Bachelor of Arts - Psychology
Temple University
LMT as of April 2021 - Massage Therapy
Montgomery County Community College
Similar Profiles
Lordeia AlexisLordeia Alexis
Customer Service Lead at Ellwood ThompsonsCustomer Service Lead at Ellwood Thompsons
Julia ShermanJulia Sherman
Lifeguard Supervisor at Thompsons Lake State ParkLifeguard Supervisor at Thompsons Lake State Park
Pranali PereiraPranali Pereira
Billing Co-ordinator (Legal Billing) at Thompsons Solicitors LLPBilling Co-ordinator (Legal Billing) at Thompsons Solicitors LLP