Summary
Overview
Work History
Education
Skills
Work Preference
Timeline
Robert Stump

Robert Stump

Case Manager
Fresno,CA

Summary

Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

3
3
years of professional experience

Work History

Case Manager

Workforce Connections Fatherhood Program
Fresno, CA
10.2024 - Current
  • Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients
  • Monitored clients' progress and tracked client services to provide crisis interventions
  • Developed and implemented comprehensive case management plans to address client needs and goals
  • Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.

Case Manager/Facilitator

Poverello House
Fresno, CA
12.2022 - Current
  • Provide case management services to include implement housing and supportive services plan Conduct program assessment to evaluate wellness and recovery
  • Develop safe housing exit plan
  • Coordinate and partner with community resources to promote well-being and self-sufficiency
  • Maintain a working knowledge of available community resources
  • Gather required client documentation and perform timely data entry, complete progress notes, and
  • Case contact summaries
  • Enter data into Apricot and Poverello House tracking systems Evaluate and adjust case plan goals within 30 days or as needed Conduct and interpret program assessments and outcomes
  • Transport clients to appropriate services, as needed
  • Provide support to case manager, counselor and coordinator as directed
  • Plan and facilitate class/program sessions
  • Other duties, as relevant and assigned by Management
  • Helped clients receive appropriate, recovery principles with reasonable results
  • Evaluated treatment plans against individual goals and healthcare standards to ensure the highest level of success
  • Collaborated with external agencies to meet educational and transitional needs of clients
  • Developed positive relationships with parents to foster communication and encourage involvement for client growth
  • Participated in professional growth programs to support special education improvement efforts
  • Improved client performance by recreating disciplinary procedures commensurate with level of infraction

Outreach Specialist

Poverello House
Fresno, CA
07.2022 - 12.2022
  • Engage with clients to build rapport
  • Enter data into the Homeless Management Information System
  • Document all interactions with clients via Google Docs and HMIS
  • Assist clients in obtaining navigation services
  • Provide transportation services when necessary

Client Service Specialist

Poverello House
Fresno, CA
10.2021 - 07.2022
  • Supervise client activities
  • Engage with clients to build strong relationships
  • Handle client escalations to maintain a safe living environment Paperwork daily on clients' behaviors and inputting daily statistics Monitor grounds to ensure client safety

Education

Associate of Arts - Counseling Psychology

University of Phoenix
September 2010

Skills

  • Progress Evaluation
  • Direct Client Care
  • Program Development
  • Eligibility Assessments
  • Social Work
  • MS Office
  • Monitoring Visits Client Assessments

Work Preference

Work Type

Full Time

Work Location

HybridOn-Site

Important To Me

Career advancementPaid sick leavePaid time offHealthcare benefits

Timeline

Case Manager - Workforce Connections Fatherhood Program
10.2024 - Current
Case Manager/Facilitator - Poverello House
12.2022 - Current
Outreach Specialist - Poverello House
07.2022 - 12.2022
Client Service Specialist - Poverello House
10.2021 - 07.2022
University of Phoenix - Associate of Arts, Counseling Psychology

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Robert StumpCase Manager