ROBERT TELLES
Yorba Linda,CA
Summary
Focused and reliable professional with a history in customer service and building guest relationships. Skilled in decision making and multitasking in a fast paced atmosphere.
Overview
5
5
years of professional experience
Work History
SECURITY OFFICER
EXECUTIVE EVENT SERVICES
09.2023 - Current
- Worked both individually and with a team at different events with crowd attendance from 50 to 10,000
- Handled escalated situations to ensure public safety
CASHIER
ACAI REPUBLIC
06.2023 - 12.2023
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
STORE TEAM MEMBER
TARGET, INCORPORATED
10.2019 - 02.2023
- Unloaded daily inventory truck and organized backroom for each department to deliver product efficiently to their locations
- Worked overflow cashier
- Helped guests with questions and concerns including finding product at another store or online
SENIOR CLOSING SPECIALIST
DOMA TITLE INSURANCE
02.2021 - 01.2023
- Reviewed residential refinance closings
- Helped coordinate trainings for all team members
- Handled phone calls and emails from clients and vendors
ESCROW OFFICER
UNISOURCE NATIONAL LENDER SERVICES
03.2020 - 11.2020
- Managed a team of up to 10 people including organizing responsibilities, trainings, reviews, and personnel decisions
- Developed strong relationships with clients
- Handled all escalations from team and clients
Education
BACHELOR OF ARTS (B.A.) IN COMMUNICATION -
UNIVERSITY OF SOUTHERN CALIFORNIA
Los Angeles, CASkills
- POS Systems and Ordering Platforms
- Strong multitasking
- Customer Service
Timeline
SECURITY OFFICER
EXECUTIVE EVENT SERVICES
09.2023 - Current
CASHIER
ACAI REPUBLIC
06.2023 - 12.2023
SENIOR CLOSING SPECIALIST
DOMA TITLE INSURANCE
02.2021 - 01.2023
ESCROW OFFICER
UNISOURCE NATIONAL LENDER SERVICES
03.2020 - 11.2020
STORE TEAM MEMBER
TARGET, INCORPORATED
10.2019 - 02.2023
BACHELOR OF ARTS (B.A.) IN COMMUNICATION -
UNIVERSITY OF SOUTHERN CALIFORNIA
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