Experienced operations leader with a strong background in team leadership, staff training, client relationship management, and problem resolution. Skilled at coordinating fast-paced service environments, improving workflow, and delivering consistent results.
Work History
General Manager
3 Months
Infinity Float Center | 08.2026 - Current
Directed daily operations across service, scheduling, and client experience functions
Supervised 7 staff members and practioners performance, coaching team members on service standards and workflow expectations
Coordinated appointment calendars, room utilization, and front-desk processes for smooth guest flow
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Attendent Advanced EMT
2 Months
Montgomery County Hospital District | 11.2023 - 01.2024
Transported patients safely throughout facility, following mobility and transfer protocols.
Assisted nursing staff with routine patient needs, ensuring timely support and comfort.
Responded quickly to urgent requests, maintaining dependable service in fast-paced care settings.
responded to 15-25 911 calls per shift
Patient Care Technician
3 Months
Texas Children Hospital | 08.2023 - 11.2023
Monitored vital signs and reported patient condition changes to nursing staff promptly.
Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
Collected specimens accurately and maintained proper labeling for laboratory processing.
Documented care activities in electronic health records with consistency and precision.
Advanced Emergency Medical Technician
6 Months
Galveston EMS | 01.2023 - 07.2023
Administered oxygen, medications, and airway interventions while monitoring patient response.
Communicated concise patient updates to receiving hospital staff and emergency responders.
Documented patient assessments, treatments, and transport details with accuracy.
Operated ambulance equipment and maintained readiness of lifesaving supplies.
Advanced Emergency Medical Technician
2 Years 7 Months
Santa Fe Fire And Rescue | 07.2019 - 02.2022
Stabilized patients during transport and monitored vital signs throughout transfer.
Communicated patient status clearly to paramedics, nurses, and receiving facilities.
Assessed patients' conditions and delivered basic emergency medical care per protocol.
Operated ambulance equipment and maintained readiness for emergency response.
Assessed patients in emergency scenes and delivered advanced prehospital care within protocol guidelines.
Education
Advanced Emergency Medical Technician - Emergency Medicine
College of The Mainland | Texas City, TX | 01-2020
Bachelor of Professional Studies - Naval Architecture
Macnaughton Yacht Design School | Maine | 12-2027
Skills
Operations management
Client relationship management
Staff training
Team leadership
Leadership and team building
Problem resolution
Time management
Eagle Scout Recipiant
Awarded in 2015, For dedication and commitment to leadership and community service.
Timeline
General Manager
Infinity Float Center
08.2026 - CurrentRead More
Attendent Advanced EMT
Montgomery County Hospital District
11.2023 - 01.2024Read More
Patient Care Technician
Texas Children Hospital
08.2023 - 11.2023Read More
Advanced Emergency Medical Technician
Galveston EMS
01.2023 - 07.2023Read More
Advanced Emergency Medical Technician
Santa Fe Fire And Rescue
07.2019 - 02.2022Read More
Macnaughton Yacht Design School
Bachelor of Professional Studies from Naval Architecture
Read More
College of The Mainland
Advanced Emergency Medical Technician from Emergency Medicine