ROBERT TORRES
Camping World
Redlands,CA
2
Languages
41
years of professional experience
Results-oriented sales professional with extensive experience in sales management and team training. Known for implementing effective selling techniques and fostering strong client relationships, consistently achieving sales targets and enhancing customer satisfaction.
Experienced with leading sales teams to achieve business targets. Utilizes strategic planning and team collaboration to drive revenue growth. Track record of strong understanding of customer relationship management and market analysis.
Work History
Sales Supervisor
9 Years 4 Months- Supervised sales team, ensuring adherence to company policies and procedures.
- Trained and mentored new staff, fostering a collaborative team environment.
- Analyzed sales data to identify trends, enhancing product placement strategies.
- Coordinated promotional events, driving customer engagement and increasing foot traffic.
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Developed performance improvement plans, resulting in increased overall team productivity.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
- Developed strong relationships with key clients, resulting in repeat business and increased revenue.
- Checked store merchandise regularly for proper display and replenishment.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Sales Manager
5 Years 1 Month- Directed sales strategies to maximize revenue growth and enhance market presence.
- Mentored and trained sales team to improve performance and achieve targets.
- Analyzed market trends to identify new business opportunities and customer needs.
- Developed training programs for staff on product knowledge and effective selling techniques.
- Fostered strong client relationships, ensuring high levels of satisfaction and repeat business.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
Sales Manager
8 Years 1 Month- Implemented CRM system to streamline lead management and improve customer relationship workflows.
- Collaborated with marketing team to create promotional campaigns driving increased customer engagement.
- Evaluated sales performance metrics, providing insights for strategic decision-making processes.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
Sales Associate
8 Years- Developed strong customer relationships through effective communication and product knowledge.
- Assisted customers in selecting vehicles that match their needs and preferences.
- Collaborated with team members to enhance showroom presentation and product displays.
- Utilized dealership management system for inventory tracking and sales reporting.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Helped customers locate products and checked store system for merchandise at other sites.
Maurice Shoes for Woman
9 Years 11 Months- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with others.
Education
BBA - Architecture
High School Diploma
No Degree - General Studies
Skills
Customer service
Sales presentations
Effective selling techniques
Sales strategy development
Management support
Motivational skills
Sales team assistance
Sales training
Store appearance and merchandising
Inventory control
Staff management
Operations
Training staff
Performance evaluation
Scheduling
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Sales Supervisor
Camping World
06.2017 - CurrentRead More
Sales Manager
Norco Truck and Auto Barn
04.2012 - 05.2017Read More
Sales Manager
Woody's Auto Center
03.2004 - 04.2012Read More
Sales Associate
Foothill Nissan
02.1996 - 02.2004Read More
Maurice Shoes for Woman
Manager,supervisor
03.1986 - 02.1996Read More
Cal State L.A.
BBA from Architecture
Read More
Belmont High School
High School Diploma
Read More
Virgil Jr High
No Degree from General Studies
Read More