Robert Tutt Jr
Brooklyn,NY
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
8
8
years of professional experience
Work History
Server
Rosemary’s West
2025.10 - Current
- Delivered outstanding customer service, ensuring a seamless dining experience in a high-pressure environment.
- Facilitated collaboration with kitchen staff to optimize food delivery timelines and order accuracy.
- Oversaw multiple tables concurrently, ensuring exceptional service quality.
Server
Sailor's Choice
2025.06 - 2025.10
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Server/Bartender/Trainer
Gelso & Grand
2021.05 - 2025.05
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed end-of-day financial reconciliations including cash handling and deposit.
- Managed high volume dining periods with effective time management and strong multitasking abilities.
Lead Server/Trainer
Pappe
2018.07 - 2020.03
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Taught staff how to deliver outstanding service to every customer without sacrificing profit objectives.
- Enhanced customer satisfaction by providing exceptional service and anticipating guest needs.
Education
Business Marketing
Fairmont State University
Fairmont, WVHigh school or equivalent - undefined
Eastern High School
Washington, DCSkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
Timeline
Server
Rosemary’s West
2025.10 - Current
Server
Sailor's Choice
2025.06 - 2025.10
Server/Bartender/Trainer
Gelso & Grand
2021.05 - 2025.05
Lead Server/Trainer
Pappe
2018.07 - 2020.03
Business Marketing
Fairmont State University
High school or equivalent - undefined
Eastern High School