Robert VanHook
Beech Grove,IN
Summary
Realtor for 20 years with a proven record of success with over 1200 transactions closed. I have managed a team of up to 5 agents. I have been consistently in the top 200 agents in the MIBOR area for several years in a row. Featured in the IBJ as one of the top agents in Indiana, Voted "BEST LOCAL REALTOR" in NUVO "2017 BEST of INDY", 'Quality Service Award' year after year and many more awards.
I have exceptional marketing skills and property sales background. Excellent communication skills and ability to relate with people at all levels. Skilled in working under pressure and adapting to new situations and challenges. I know how to over come challenges and get a deal to the closing table.
EDS: I was the onsite account manager for the IT dept. at the South Florida Federal Credit Union in Miami, Florida for about 10 years before moving back to Indianapolis and starting my own business as a Realtor for Century 21 Scheetz. As a account manager for EDS in Miami, I was project leader, onsite salesman and managed 4 employees. I worked directly with the VP and President of the credit union to facilitate system and customer service needs.
Overview
36
36
years of professional experience
Work History
Realtor
CENTURY 21 Scheetz, LLC
01.2003 - Current
- Ran a successful Real Estate business for 20 years.
- Manage a team of Real Estate agent, providing Mentoring and Training for new agents.
- Wrote contracts to outline sales and purchases of properties.
- Coordinated appointments with buyers, sellers and other realtors to show buyers and tenants prospective homes.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Promoted sales of properties through advertisements, open houses and online advertising platforms.
- Compared properties with similarly sold properties to determine competitive market prices.
- Sold high volume of properties in short timeframes to exceed quotas and maximize business revenue.
- Provided Sales Training for new agents.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
Account Manager, IT Department, South Florida CU
Electronic Data Systems, EDS
09.1994 - 12.2002
- Work on-site with customer, report directly to Vice-President, work closely with all departments, and have over all knowledge of all credit union operations
- Comprehensive experience in client relations, vendor relations, add-on sales, contract negotiations, business planning, P&L management, and budget preparations of annual $1,000,000 budget
- Collaborate with financial institution in determining strategic initiatives as it relates to Information Technology, coordination and delivery of new sales opportunity
- Maintained profit level goals for each year with recurring revenue, add-on sales, and expenses reduction goals.
- Project manage, coordinate, and implement all aspects of Information Technology for customer
- Manage MIS department with four employees: Business Services Analyst, Network Administrator, Systems Analyst, and Computer Operator
- Lead, motivate, evaluate performance, administer compensation, hire and fire subordinates
- Ensure customer satisfaction is maintained and concerns are addressed in timely and effective manner
- Evaluate, implement, and maintain sufficient resources for efficient running of IT department. Manage Account Plan: Revenue Growth, Budget, P&L, and Compensation
- Adept at building and managing customer relationships, highly responsive, strong problem-solver, and skilled at handling multiple accounts and projects effectively
- Identify service, hardware, or system issues as arise, delegate solutions to appropriate resources for feedback and resolution
Business Services Analyst
Electronic Data Systems, EDS
08.1993 - 09.1994
- Business Management - assist Account Manager with supervising employees, selling new products, and project management
- Customer Service - Training customers on new products, problem solving, submit and track program request, and provide phone support for all customer locations
Computer Operator
Electronic Data Systems, EDS
08.1987 - 08.1993
- Computer Operator for Indiana Members Credit Union - Process jobs, backups, and reports on IBM ES9000 mainframe using VSE/ESA system
Education
Licensed Notary Public For Indiana
Secretary of State of Indiana
09.2023 - 09.2023
Life & Health Insurance
Pathfinder Insurance Training of Indiana
Indianapolis, IN12.2022
Property And Casualty Insurance
Pathfinder Insurance Training of Indiana
Indianapolis, IN03.2022
IREI Managing Broker Course
Indiana Real Estate Institute
Indianapolis, IN10.2022
Associate of Applied Science - Marketing, Accounting
Ivy Tech State College
Indianapolis, IN05.1993
Skills
- Online Platforms
- Articulate and Persuasive
- Sales Promotion
- Real Estate Practices
- Sales Pipeline Management
- Market and Competitive Analysis
- Buyer and Seller Representation
- Purchase Agreement Writing
- Analytical and Logical Thinking
- State Real Estate Law
- Lead Prospecting
- Real Estate Industry Understanding
Affiliations
- Freemason
- Member of Metropolitan Board of Realtors
Timeline
Licensed Notary Public For Indiana
Secretary of State of Indiana
09.2023 - 09.2023
Realtor
CENTURY 21 Scheetz, LLC
01.2003 - Current
Account Manager, IT Department, South Florida CU
Electronic Data Systems, EDS
09.1994 - 12.2002
Business Services Analyst
Electronic Data Systems, EDS
08.1993 - 09.1994
Computer Operator
Electronic Data Systems, EDS
08.1987 - 08.1993
Life & Health Insurance
Pathfinder Insurance Training of Indiana
Property And Casualty Insurance
Pathfinder Insurance Training of Indiana
IREI Managing Broker Course
Indiana Real Estate Institute
Associate of Applied Science - Marketing, Accounting
Ivy Tech State College
Additional Information
www.TeamVanHook.com (Website)
TeamVanHookRealEstate (Facebook Page)
https://www.zillow.com/profile/TeamVanHook/
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