Robert Vent
Springfield,PA
Summary
Customer service representative with 5+ years of experience in telephone customer service, tech support and customer care. Handled over 30 calls per day with duties that included setting appointments, taking customer payments, answering questions and sharing company marketing materials to drive new business interest.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
State Farm Insurance
Drexel Hill, PA
05.2019 - Current
- Perform data entry tasks with accuracy and efficiency
- Monitor database and verify for correctness for new marketing campaigns
- Answer over 30 customer phone calls per day
- Establish office appointments for agent
Guest Services Associate
Philadelphia Eagles
Philadelphia, PA
06.2021 - 01.2022
- Engaged guests entering Lincoln Financial stadium and answered questions
- Provided information and directions about stadium areas
Equipment Manager
University Of Kentucky Men's Basketball Team
Lexington, Kentucky
06.2016 - 03.2019
- Assisted at Coach John Calipari's summer basketball camps (3 summers)
- Assisted coaching staff at all practices
- Assisted opposing team managers during home games
- Conducted individual player shooting workouts
- Washed, inventoried and loaded supplies and equipment for travel to away games
Education
Bachelor of Arts - Liberal Studies
University of Kentucky
Lexington, KY05.2019
Skills
- Problem solver who is able to manage conflict
- Communication with composure
- Work collaboratively with others
- Reliable and Responsible
Timeline
Guest Services Associate
Philadelphia Eagles
06.2021 - 01.2022
Administrative Assistant
State Farm Insurance
05.2019 - Current
Equipment Manager
University Of Kentucky Men's Basketball Team
06.2016 - 03.2019
Bachelor of Arts - Liberal Studies
University of Kentucky
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