Robert Warren
Austin,TX
Summary
Systematic professional well-versed in software development and testing protocols. Helps teams produce high-quality work by completing thorough quality assurance evaluations. Strong communicator and multitasker with organized, detail-oriented approach. Proficient in complex software deployments.
Overview
22
22
years of professional experience
Work History
Software-quality-assurance-engineer
Whole Foods Market Inc / Amazon
Austin, TX
05.2015 - 06.2024
- Working as Team Member on an agile team focused on software delivery and support, and in Scaled Agile Framework (SAFe) environment.
- Build Automation framework in Javascript - Maven with TestNg.
- Regression /functional test suite using Selenium Webdriver and Javascript and manual testing.
- API testing using POSTMAN and HTTPResponse.
- Identified, analyze, and documented defects using Jira and SIM (Amazon) defect tracking systems.
- Tested WFM.com application on different web browsers such as Google Chrome, Mozilla Firefox, and Safari.
- Developed integration test suites in Javascript that automates e2e testing of ESB listener message flow.
- Developed Automation framework in Test Complete using Javascript and VB Script for various clients.
- Contributed to new process definition, guidelines, application requirements and design documentation.
- Provided valuable feedback during design reviews, helping shape software solutions that met, both functional requirements, and user expectations.
- Supported trouble sites to mitigate obstacles and foster successful client delivery.
- Built automated test scripts to handle repetitive software testing work.
SAP SD Consultant
SAPSOL Technologies
Austin, TX
02.2014 - 03.2015
- Performed current state analysis, defined system strategy, developed system requirements, designed and prototyped and developed support procedures and implementation.
- Experienced in the full cycle implementation in SAP R/3 Sales & Distribution module with Material Management, Customer Relationship Management, Financial Accounting, and Financial Controlling modules.
- Completed full life cycle implementation using SAP ASAP Methodology: Business process analysis, Business Blueprint, Realization, Testing, Go-Live, and Post Go-Live support.
- Expertise in framing Business documents like Business Blueprint, As-Is and To-Be, BPP, BPML, Process flows, Configuration script, Final Business Presentation, Functional Specification documents, Issue log, Change request, log, Test Scenarios, and Unit/ Integration/ User Acceptance test scripts, User training, and User manuals.
- Experienced in SAP hands-on IMG Configuration and Customization, Inquiry to Cash cycle: Document types, Copy Controls, Pricing Determination, Account Determination, Revenue Recognition, Partner Determination, Output Determination, Text Determination, Material Determination, Listing and Exclusion, Cross Selling, Item Proposal, Bill of Material, Packaging, Returnable Packaging, Route Determination, Credit Management, Intercompany Sales Process, Drop Shipment/ Third party Sales Process, Payment Card Integration, Printer Configuration, EDI, and IDOC.
- Experienced in analyzing business requirements – functional/ technical and mapping those requirements to SAP system, using User Exits, BADI’s, LSMW, conversion Utilities, Crystal Reports for RICEFW.
- Testing: Experienced in designing and developing Test plans (test objectives, test cases, test script, and test data), for executing Unit, Integration, User Acceptance, Load and Regression testing.
- Worked in large, diverse teams and managed issues as well as escalation across all levels of management.
- Provided accurate, timely information to project stakeholders through regular status reports and identified risks; provided recommendations/ mitigations in collaboration with project team.
- Coached and supported third-party clients, creating self-sufficient competencies within customer service personnel.
- Developed detailed project plans and managed deadlines, ensuring timely completion of all deliverables.
- Delivered SAP training, user support and knowledge transfer at end of project and followed up to verify successful implementation.
Store Manager
HEB Grocery Company
Austin, TX
05.2002 - 12.2013
- Increased sales growth by 15% in one year, eight consecutive years.
- Applied best practices and standard operating procedures to consistently achieve store budget and metrics.
- Developed and trained future leaders in School of Retail Management (SORM) and School of Retail Leadership (SORL) programs.
- Researched and analyzed potential or existing process breakdowns and worked with necessary partners to identify and solve problems.
- Ensured accuracy and accountability of department invoices and expenses.
- Maintained retail prices as agreed upon overall gross margin percent.
- Regional Department Manager of Year, 2011, Brand Sales Champion, 2011.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Education
Certificate - Computer Software Coding Bootcamp
University of Texas At Austin
Austin,Tx03.2022
Bachelor of Arts - Business Administration And Management
Texas State University
San Marcos,TX05.2003
Skills
- Agile Software Development
- Software Development Tools: JIRA, Confluence
- End to End testing
- Amazon Web Services
- Test Automation Frameworks
- Selenium / Selenium WebDriver
- Functional Testing
- Automated testing
- Software development life cycle
- Version Control Systems: Git
- RESTful APIs
- JavaScript
- Java
- Regression Testing
- Data Analysis
- Bug / Defect Tracking, Reporting and Resolution
- Test Plans and Test Methodologies
- Effective Communication
- Integration Testing
- Problem-Solving
- Manual test case preparation
- Postman tool
- Test Data Management
- Test Planning
- AWS CI/CD pipeline and CI with Jenkins and Bitbucket
- MySQL, Mongo DB
- Github
References
References available upon request.
Timeline
Software-quality-assurance-engineer
Whole Foods Market Inc / Amazon
05.2015 - 06.2024
SAP SD Consultant
SAPSOL Technologies
02.2014 - 03.2015
Store Manager
HEB Grocery Company
05.2002 - 12.2013
Certificate - Computer Software Coding Bootcamp
University of Texas At Austin
Bachelor of Arts - Business Administration And Management
Texas State University
Similar Profiles
Adrian PaduaAdrian Padua
Buyer and Overnight Supervisor at Whole Foods Market, Amazon Prime.Buyer and Overnight Supervisor at Whole Foods Market, Amazon Prime.
Joel Angel HernandezJoel Angel Hernandez
Sr. Director, Employee Relations & Investigations at Whole Foods Market (Amazon Inc.)Sr. Director, Employee Relations & Investigations at Whole Foods Market (Amazon Inc.)
Crystal HaneefCrystal Haneef
Shopper at Whole Foods Market, Whole FoodsShopper at Whole Foods Market, Whole Foods