Robert Washington Jr
Kalamazoo
Summary
Knowledgeable with solid history of managing complex caseloads and providing comprehensive support to diverse client populations. Proven ability to assess client needs and develop tailored action plans that drive positive outcomes. Demonstrated strong communication and problem-solving skills in high-pressure environments.
Overview
13
13
years of professional experience
Work History
Case Manager
Integrated Services of Kalamazoo
08.2023 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Youth Development Professional
Eastside Youth Strong
05.2022 - Current
- Provide a safe environment through clear rules and expectations
- Plan and implement age-appropriate activities for youth
- Ensure safety of members, quality programs and clean appearance of the Club always
Childcare/Recreational Aide
City of Kalamazoo Parks and Rec
06.2018 - 08.2022
- Organized and led youth in recreational activities
- Ensured safety of each participant
- While mentoring youth, I also provided supervision of children, assisted with meals and rest time, and lastly ensured the safety of each child
Teachers Assistant
STEAM and EASEL Summer Program
05.2022 - 07.2022
- Assisted teacher with children with the focus being children bettering their skills in science and math
Support staff
Community Learning Hub
01.2021 - 06.2021
- I assisted students with their schooling through online learning
Recreation Aide
Youth Opportunities Unlimited
07.2014 - 08.2014
- Organized and led youth in recreational activities
- Ensured safety of each participant
- Mentored youth
Childcare Aide
KPS Lift Up Through Literacy
06.2012 - 07.2014
- Assisted childcare staff in providing supervision of children
- Assisted with meals and rest time
- Ensured safety of each child
Education
Bachelor of Arts - Social Work
Western Michigan University
Kalamazoo, MI06-2023
Skills
- Problem-solving
- Case management
- Time management
- Case documentation
- Organization
Timeline
Case Manager
Integrated Services of Kalamazoo
08.2023 - Current
Youth Development Professional
Eastside Youth Strong
05.2022 - Current
Teachers Assistant
STEAM and EASEL Summer Program
05.2022 - 07.2022
Support staff
Community Learning Hub
01.2021 - 06.2021
Childcare/Recreational Aide
City of Kalamazoo Parks and Rec
06.2018 - 08.2022
Recreation Aide
Youth Opportunities Unlimited
07.2014 - 08.2014
Childcare Aide
KPS Lift Up Through Literacy
06.2012 - 07.2014
Bachelor of Arts - Social Work
Western Michigan University
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