Summary
Overview
Work History
Education
Skills
Timeline
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Robert Waulk

Pinellas Park

Summary

Proven leader in sales and account management, leveraging expertise in client relationship building and strategic marketing to drive business growth at Coca Cola Florida. Skilled in Salesforce, I spearheaded initiatives that significantly enhanced customer satisfaction and territory sales management, fostering team success and securing key accounts for sustained revenue growth.

Overview

23
23
years of professional experience

Work History

Sales Account Manager

Coca Cola Florida
07.2023 - Current
  • Managed a diverse portfolio of accounts, ensuring each client received personalized attention and support.
  • Increased sales revenue by identifying and pursuing new business opportunities.
  • Negotiated prices, terms of sale and service agreements.
  • Built client relationships by acting as liaison between customer service and sales teams.
  • Displayed marketing materials throughout territory
  • Managed over 500 accounts in independent small store and FSOP format.
  • Negotiated contracts with favorable terms for both the company and clients, driving mutual success.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.


Sales Merchandising Supervisor

Coca Cola Florida
03.2022 - 06.2023
  • Managed a team of 10 Sales merchandisers. Servicing multiple channels( Publix,Walmart, Winn Dixie,WaWa,Walgreens etc.)
  • Optimized product placement within stores for maximum visibility and accessibility, driving sales performance.
  • Led the implementation of visual merchandising concepts, resulting in increased customer engagement and sales growth.
  • Trained and mentored junior staff members, fostering a collaborative work environment focused on team success.
  • Conducted regular audits of merchandising activities to maintain compliance with company policies and industry best practices.
  • Collaborated closely with store managers to ensure consistency in merchandising standards across all locations.
  • Assessed areas of service concern and developed improvement plans.

Store Manager

CVS/Pharmacy
07.2001 - 03.2022
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Approved regular payroll submissions for employees.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.

Education

High School Diploma -

Dixie Hollins High School
Kenneth City, FL
05.2002

Skills

  • Client Relationship Building
  • Strategic account development
  • Customer-Oriented
  • Territory Management
  • Account development
  • Business growth and retention
  • In-depth knowledge of Salesforce
  • Team building expertise
  • Territory sales management
  • Strategic Marketing
  • Account Management

Timeline

Sales Account Manager

Coca Cola Florida
07.2023 - Current

Sales Merchandising Supervisor

Coca Cola Florida
03.2022 - 06.2023

Store Manager

CVS/Pharmacy
07.2001 - 03.2022

High School Diploma -

Dixie Hollins High School
Robert Waulk