Robert Wilborn
Orlando,FL
Summary
Results-driven construction professional with experience managing field operations, coordinating multiple trades, and overseeing project execution in fast-paced construction environments. Proven ability to lead teams, maintain schedules, enforce construction standards, and implement processes to maximize efficiency and productivity. Proficient in project coordination, stakeholder communication, problem-solving, and technological platforms. Seeking to leverage construction management experience and technical expertise in a Project Engineer role with C. A. Murren and Sons.
Overview
9
9
years of professional experience
Work History
Area Manager
Spraggins Inc.
Orlando, Florida
01.2025 - Current
- Manage day-to-day construction operations across multiple areas and trades, ensuring work is completed safely, efficiently, and in accordance with tolerances and scope of work.
- Coordinate schedules and installations for multiple trades to maintain project timelines and mitigate delays.
- Lead and supervise field personnel, subcontractors, and trade partners to achieve project objectives and quality standards.
- Enforce construction codes, tolerances, and company standards to ensure compliance and successful execution of installations.
- Identify and implement processes to improve overall work quality and efficiency.
- Collaborate with Spraggins' internal teams, vendors, and trade partners to resolve field issues and maintain construction progress.
- Maintain accurate project documentation, reports, and communication from start to finish of the home building process.
Account Manager
LiveTrends Design Group
Orlando, Florida
04.2022 - 12.2024
- Managed a portfolio of key customer accounts, serving as the primary point of contact and ensuring exceptional client satisfaction.
- Developed and maintained strong relationships with customers, vendors, and internal departments to support company success and growth.
- Collaborated with design, sales, production, and logistics to resolve issues, streamline processes, and exceed customer expectations.
- Analyzed customer needs and provided tailored solutions to maximize mutual business development and success. Utilized CRM and business management software to manage customer data, generate reports, and track account activity.
- Prepared sales forecasting, account reviews, and performance reports to support strategic decision-making. Successfully managed multiple priorities while maintaining accuracy, organization, and attention to detail.
- Negotiated solutions to best fit customers' concerns and needs.
Senior Sales Manager
Sam Ash Music Stores
Charlotte, North Carolina
05.2017 - 04.2022
- Led a high-performing sales team in a fast-paced retail environment, driving revenue growth and consistently exceeding sales goals.
- Recruited, trained, coached, and mentored sales associates to improve product knowledge, sales techniques, and customer engagement.
- Analyzed sales metrics, performance reports, and inventory trends to identify opportunities for growth and operational improvement.
- Collaborated with senior leadership to execute promotional campaigns, special events, and strategic business initiatives.
- Managed daily store operations, including sales performance, inventory control, merchandising, customer service, and staff development.
- Managed scheduling, staffing, and workload distribution to maximize productivity and maintain service standards.
- Resolved customer concerns and escalated issues professionally, ensuring positive customer experiences and long-term loyalty.
- Oversaw inventory management, cycle counts, and loss-prevention initiatives to maintain accurate stock levels and minimize shrinkage.
- Recognized for strong leadership, team development, and the ability to consistently deliver results in a competitive sales environment.
Education
High School Diploma -
South Caldwell High School
Hudson, NC06-2011
Skills
- Project management
- Construction compliance
- Schedule coordination
- Quality assurance
- Process improvement
- Strategic planning
- Team leadership
- Relationship building and management
- Safety compliance
- Time management
Timeline
Area Manager
Spraggins Inc.
01.2025 - Current
Account Manager
LiveTrends Design Group
04.2022 - 12.2024
Senior Sales Manager
Sam Ash Music Stores
05.2017 - 04.2022
High School Diploma -
South Caldwell High School