Robert Woodruff
O'Fallon,MO
Summary
Accomplished manager with strong decision-making abilities and a focus on team leadership. Experienced in overseeing daily operations and enhancing customer satisfaction, prepared to leverage skills for impactful contributions.
Overview
34
34
years of professional experience
Work History
Manager
O'fallon Discount Appliances
St. Peters, MO
02.2026 - Current
- Managed daily operations to ensure efficient workflow and customer satisfaction.
- Organize and maintain showroom for customer visits
Owner Operator
Midwest Mattresses LLC
Saint Charles, MO
11.2022 - 12.2025
- Maintained financial records, monitoring expenses to optimize profitability.
- Resolved customer inquiries and complaints, fostering long-term client relationships.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Driver
Uber
St. Charles, MO
02.2022 - 11.2022
- Navigated various routes to ensure timely passenger pickups and drop-offs.
- Maintained vehicle cleanliness and performed routine safety checks.
- Provided excellent customer service, addressing passenger inquiries and concerns.
- Utilized GPS technology for efficient route planning and navigation.
Territory Manager
Service Tool Co.
New Iberia, LA
08.2013 - 2022
- Developed and maintained strong relationships with key clients to enhance customer satisfaction.
- Managed 9 routes throughout all of eastern Missouri.
- 2-5 cold calls per day to develop new customers.
- Monitored inventory levels and managed supply chain logistics for timely product delivery.
- Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
Inside Sales Representative
New Buffalo Corp.
St Louis, MO
08.2008 - 07.2013
- Managed inbound customer inquiries, ensuring accurate product information and timely responses.
- Developed strong relationships with clients, enhancing customer satisfaction and loyalty.
- Utilized CRM software to track sales activities and manage customer interactions effectively.
- Collaborated with marketing team to create targeted campaigns for lead generation.
- Worked buying group trade shows i.e. True Value, Do it Best and Ace hardware to develop new customers.
Class A CDL Driver
LTL Freight Forwarders
St. Louis, MO
04.1992 - 08.2008
- Operated Class A commercial vehicles in compliance with safety regulations and company policies.
- Conducted pre-trip and post-trip inspections to ensure vehicle safety and operational efficiency.
- Delivered freight to various locations, adhering to scheduled timelines and customer requirements.
- Maintained accurate delivery logs and documentation for each transport completed.
Education
Associate of Science - General Business
Missouri State University
Springfield, MOSkills
- Time management
- Decision-making
- Team leadership
- Task delegation
- Goal setting
- Relationship building
Timeline
Manager
O'fallon Discount Appliances
02.2026 - Current
Owner Operator
Midwest Mattresses LLC
11.2022 - 12.2025
Driver
Uber
02.2022 - 11.2022
Territory Manager
Service Tool Co.
08.2013 - 2022
Inside Sales Representative
New Buffalo Corp.
08.2008 - 07.2013
Class A CDL Driver
LTL Freight Forwarders
04.1992 - 08.2008
Associate of Science - General Business
Missouri State University