Robert Woods
I"Fixed"it Mobile Device Restoration
Huntington,WV
5
years of professional experience
Dynamic owner of I"Fixed"it Mobile Device Restoration, excelling in customer relations and operations management. Achieved high-quality repairs by sourcing optimal parts and ensuring efficient turnaround. Fostered strong client relationships, enhancing service satisfaction and loyalty. Skilled in diagnostics and communication, driving business success through effective problem-solving and client engagement.
Work History
Owner
5 Years 6 Months- Directed mobile device restoration operations, including diagnostics, repair planning, and quality assurance.
- Evaluated damaged phones and tablets to determine repair feasibility and component replacement needs.
- Sourced repair parts and tools, balancing cost control with restoration quality and turnaround speed.
- Managed customer communications regarding estimates, device status, and completed repair expectations.
- Repaired screens, batteries, charging ports, and internal components across multiple device models.
Education
- Basic Science / Pre-Med
Studied Basic Science with emphasis in the medical field.
Skills
Customer relations
Small business operations
Relationship building
Verbal and written communication
Client service
Operations management
Timeline
Owner
I"Fixed"it Mobile Device Restoration
01.2021 - 07.2026Read More
Kentucky Community & Technical College System
from Basic Science / Pre-Med
Read More