Robert Young
Redlands,CA
Summary
Accommodating sales with expertise in leading and developing others in a successful sales culture. Professional team leader with track record of success in customer service, process improvements and revenue generation. Offering 10+ years of comprehensive experience in analyzing and resolving problems and motivating a team. Knowledgeable in sales proficient in searching both physical and computerized catalogs, order systems and parts databases.
Overview
16
16
years of professional experience
Work History
Parts/Shipping Manager
Klein Products Inc.
Ontario, CA
12.2011 - Current
- Promoted to customer service and sales department head within a year of working with the company.
- Researched vehicles and parts assisting customers in finding appropriate parts promptly.
- Greeted customers via telephone to answer questions, resolve concerns and conducted sales credit card transactions.
- Partnering directly with the product manager and engineers to ensure inventory stocked and available for the customer.
Assistant Warehouse Manager
Unique Squared
Atlanta, GA
03.2009 - 04.2011
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Tracked production and quality control systems to proactively identify deficiencies.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns and transfers.
- Double checked records, daily reports and inventory transactions to identify and correct variances.
Label A&R and Assistant
AB Experience
Rancho Cucamonga, CA
09.2005 - 09.2008
- Managed contractual and financial data.
- Responsible for filing, answering calls, customer service, and all client transactions.
- Accountable for creative input, as well a trustworthy source for developing artists.
- Accounting of all company transactions and tax returns
Education
Business Education
San Bernardino Valley College
San Bernardino, CABachelor of Liberal Arts
California State University Monterey Bay
Monterey, CAHigh School Diploma -
Eisenhower Senior High School
Rialto, CA06.1998
Skills
- Product and Service Expertise
- Microsoft Excel
- Shipping and Receiving Operations
- Customer Service and Assistance
- Warehouse Procedures
- Parts Identifications
Timeline
Parts/Shipping Manager
Klein Products Inc.
12.2011 - Current
Assistant Warehouse Manager
Unique Squared
03.2009 - 04.2011
Label A&R and Assistant
AB Experience
09.2005 - 09.2008
Business Education
San Bernardino Valley College
Bachelor of Liberal Arts
California State University Monterey Bay
High School Diploma -
Eisenhower Senior High School
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