Summary
Overview
Work History
Education
Skills
Timeline
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Robert Young

Summary

Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.

Overview

28
28
years of professional experience

Work History

Sales Representative

Southern Glazer Wine & Spirits
10.2019 - Current
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Developed and implemented sales strategies to increase profits.
  • Used customer insights to develop innovative sales strategies to increase sales.

Truck Driver

Ruehles Towing And Transport
01.1999 - 08.2019
  • Operated with safety and skill to avoid accidents and delays.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Maximized load safety by balancing, securing, and weighing products.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.

Garfield & Canal Service

Towing Department Manager
02.1996 - 01.1999
  • Managed and motivated employees to be productive and engaged in work.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices,
  • company procedures, and technology systems.

Education

High School Diploma -

Fraser High School
Fraser, MI
06.1979

Skills

  • Account Development
  • Network Development
  • Client Service
  • Client Account Management
  • Proposal Development

Timeline

Sales Representative

Southern Glazer Wine & Spirits
10.2019 - Current

Truck Driver

Ruehles Towing And Transport
01.1999 - 08.2019

Garfield & Canal Service

Towing Department Manager
02.1996 - 01.1999

High School Diploma -

Fraser High School

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