Summary
Overview
Work History
Education
Skills
Timeline
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Robert Zeitvogel

Clover,SC

Summary

Telecommunications professional with 19 years of industry experience, including over a decade of hands-on expertise in fiber optic technologies and 8 years leading strategic, high-impact projects and programs. Proven ability to deliver complex initiatives on time and within budget, aligning cutting-edge telecom solutions with business objectives. Skilled in cross-functional leadership, vendor management, and project execution.

Overview

2026
2026
years of professional experience

Work History

Program Manager

Spectrum Enterprise
2024 - Current
  • Manage and mentor a team of senior project managers, ensuring alignment on project scope, timelines, and performance metrics across multiple concurrent initiatives.
  • Lead nationwide programs delivering optical and IP infrastructure builds, enabling high-capacity network expansion across multiple markets.
  • Spearheaded strategic network build initiatives that enhance overall enterprise connectivity and support business growth objectives.
  • Build and expand network capabilities to support revenue generating initiatives and prepare infrastructure for future capacity demands.
  • Oversee strategic mobile carrier initiatives for Verizon, AT&T, US Cell, Brightspeed and T-Mobile; upgrading MSC facilities to diverse 400G uplinks for improved network speed, reliability, and redundancy.
  • Collaborate cross-functionally with engineering, operations, procurement, and vendor management teams, driving seamless execution from Planning to Delivery.
  • Manage and coordinate third-party contractors while setting priorities to meet aggressive project milestones, compliance and standards.

Senior Project Manager

Spectrum Enterprise
2022 - 2024
  • Drive delivery of complex, revenue-generating enterprise projects involving network construction, colocation, optical transport, and core backbone infrastructure, ensuring seamless integration and on-time completion.
  • Collaborated with project managers to align project scopes, mitigate risks, and drive on-time completion of critical initiatives.
  • Facilitate cross-functional team discussion between Network Planning, Network Design, Procurement, OSP/ISP, Operations, and customer teams to meet revenue targets.
  • Managed engineering project delivery, ensuring infrastructure expansion met quality, schedule, and budget requirements.

Complex Service Delivery Manager

Spectrum Enterprise
2018 - 2022
  • Delivery of complex, revenue-generating enterprise projects involving network construction, colocation, optical transport, and core backbone infrastructure.
  • Coordinated multi-disciplinary teams and third-party contractors to meet critical milestones, streamline workflows, and resolve escalations in high-pressure environments.
  • Drive high-profile projects with fixed deadlines supporting major events such as the Super Bowl, national PGA tournaments, Formula One racing series, NASCAR, NBA, MLB, NFL, and NHL.
  • End-to-end engineering project delivery related to the establishment of new presence in datacenters and colocation.

Enterprise Field Engineer

Time Warner Cable/Spectrum
2012 - 2018
  • Configure and install fiber optic services across diverse environments including hospitality, government facilities, and major sporting event venues to ensure reliable, high-performance network connectivity.
  • Perform hands-on maintenance, diagnostic and repair of fiber cables via use of visual fault locators, DWDM/CWDM OTDRs and other fiber tools.
  • Collaborate with cross-functional teams such as Fiber construction, NOC, and engineering support to diagnose and resolve complex fiber service issues.
  • Work in collocation centers and Spectrum hub sites; adhering to quality and performance standards.

Lead Field Operations Technician

Time Warner Cable/Spectrum
2009 - 2012
  • Lead and supervise a team of 15 cable technicians servicing the west side of Rochester, ensuring quality, productivity and teamwork.
  • Manage installation and troubleshooting of cable services in multi-dwelling units (MDUs).
  • Coordinate daily field operations, prioritize work orders, and facilitate tech assists.
  • Train, mentor, and evaluate technicians to enhance skill development.
  • Demonstrated cable technologies at career interest days for local high schools.

Field Operations Technician

Time Warner Cable/Spectrum
2006 - 2009
  • Consistently received exceptional customer feedback by delivering prompt, courteous, and effective cable service installations and repairs.
  • Maintained high productivity levels by efficiently completing service calls and installations, exceeding daily performance targets.
  • Achieved top quality scores through meticulous attention to detail and adherence to company and industry standards.
  • Demonstrated strong teamwork by collaborating closely with peers and supervisors.
  • Proactively identified and resolved technical issues, contributing to improved service reliability and reduced repeat service calls.

Education

Master of Business Administration - MBA

Western Governor’s University
Salt Lake City, UT
01.2023

Bachelor of Business Administration - BBA

Strayer University
Charlotte, NC
01.2021

Skills

  • Program Management
  • Team Leadership
  • Planning
  • Execution
  • JIRA
  • Salesforce
  • Tableau

Timeline

Program Manager

Spectrum Enterprise
2024 - Current

Senior Project Manager

Spectrum Enterprise
2022 - 2024

Complex Service Delivery Manager

Spectrum Enterprise
2018 - 2022

Enterprise Field Engineer

Time Warner Cable/Spectrum
2012 - 2018

Lead Field Operations Technician

Time Warner Cable/Spectrum
2009 - 2012

Field Operations Technician

Time Warner Cable/Spectrum
2006 - 2009

Master of Business Administration - MBA

Western Governor’s University

Bachelor of Business Administration - BBA

Strayer University

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Robert Zeitvogel