Roberta Alvarez
Grand Rapids,MI
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
28
28
years of professional experience
Work History
Medical Assistant
Trintiy Health
03.2010 - Current
- Scheduled appointments 20-30 appointments per day
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Taught patients about medications, procedures, and care plan instructions.
- Improved patient experience by promptly greeting, preparing, and escorting individuals through their visits.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Obtained client medical history, medication information, symptoms, and allergies.
- Measured patient spirometry.
- Implemented care and efficiency improvements to support and enhance office operations.
- Continuously improved professional knowledge through attendance at workshops, seminars, or conferences related to field of medical assisting.
- Completed EKGs and other tests based on patient presentation in office.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Ensured thorough documentation of medical records, contributing to well-organized and easily accessible patient information.
- Called and faxed pharmacies to submit prescriptions and refills.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
Quality Control Technician
Mana Donnelly Corporation
04.1996 - 12.2008
- Optimized calibration schedules for measurement equipment, ensuring consistent accuracy during inspections.
- Performed thorough inspections of incoming materials and outgoing products.
- Helped uncover and fix production problems in order to reduce overall defect rates.
- Tracked and analyzed product quality data to identify trends and insights.
- Documented and executed detailed test plans and test cases and summarized and logged audit findings for reporting purposes.
- Collaborated with production teams to address and resolve quality concerns, improving overall product reliability.
- Maintained accurate records of all quality control activities, ensuring easy retrieval for audits or management inquiries.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
Associates - Medical Assisting With Phlebotomy
Davenport University
Grand Rapids, MI05.2009
Skills
Medical terminology knowledge
Heartsaver First Aid CPR AED (First Aid CPR AED)
Indirect Patient Care
Diagnostic Testing Assistance
Updating Medical Records
Critical Thinking
Immunization Administration
Patient Scheduling
Operating EKG Equipment
Medical Equipment Operation
Patient Chart Tracking
Certified Phlebotomy Technician
Adaptable
Office Support
Additional Information
In process of foster care licensing through Bethany Christian Services.
Timeline
Medical Assistant
Trintiy Health
03.2010 - Current
Quality Control Technician
Mana Donnelly Corporation
04.1996 - 12.2008
Associates - Medical Assisting With Phlebotomy
Davenport University
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