Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Roberta CARLETON

Pelham

Summary

Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in a highly competitive environment.

Overview

28
28
years of professional experience
2
2
years of post-secondary education
1
1
Certification

Work History

General Manager

Visionworks
Nashua
10.2023 - Current

New Hampshire Licensed Optician

  • Directed daily operations to enhance customer service and satisfaction levels.
  • Managed staff recruitment, training, and development processes for optimal performance.
  • Implemented strategic initiatives to improve operational efficiency across locations.

Retail optical manager

Visionworks
Nashua
10.2017 - 10.2023

Retail optical sales manager/General Manager

LensCrafters
Salem
09.1998 - 10.2017

Education

Associate of Arts - Fashion Design

Middlesex College
Burlingto, Ma
09.1982 - 05.1984

Skills

  • Retail management
  • P&L management
  • Inventory control
  • Visual merchandising

Certification

  • New Hampshire Licensed Optician

Timeline

General Manager

Visionworks
10.2023 - Current

Retail optical manager

Visionworks
10.2017 - 10.2023

Retail optical sales manager/General Manager

LensCrafters
09.1998 - 10.2017

Associate of Arts - Fashion Design

Middlesex College
09.1982 - 05.1984
Roberta CARLETON