Summary
Overview
Work History
Education
Skills
Certification
Relocation
Timeline
AdministrativeAssistant
Roberta Faitell-Reyes

Roberta Faitell-Reyes

Poughkeepsie,NY

Summary

Optimistic, empathetic, ambitious youth worker/server/PCA. Motivated with engaging personality and flexible approach. Dedicated and eager to help young people reach full potential through positive and effective support. Compassionate and encouraging with 8+ years of experience working with youth of all ages with limitations as well. Assists youth in navigating various situations using healthy coping skills. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

7
7
years of professional experience
1
1
Certification

Work History

PCA Personal Care Assistant

Community Home Health Care
10.2017 - Current
  • Assist individual with personal care needs, cleaning, exercise, preparing meals, take and assist to medical appointments, etc.
  • Assisted patients with daily living activities, promoting independence and wellbeing.

Youth Counselor

YMCA
01.2022 - 09.2022
  • Supervise grade school kids ages 4-15 and assist with homework, recreational activities before and after school within different elementary schools and preschools.
  • Summers I did there summer camp (Camp Discovery) monitoring and supervising children ages 5-15 on a campground site and engaging in many different recreational activities and groups. (Prisoner ball, swimming, archery, etc.)

Youth Peer Support Specialist

Access: Supports For Living
06.2021 - 02.2022
  • Teach, educate, and support individuals ages 13-25 with mental health diagnosis.
  • Host and create support/activity groups with youth peers.
  • Served as a role model for clients, sharing personal experiences of recovery and resilience.

Delivery Driver

Amazon DSP
05.2021 - 08.2021
  • Pick up and deliver packages, be assigned personal routes, and give customer satisfaction.

Mentor

Greystone, Inc.
01.2021 - 03.2021
  • Assess personal goals, recreational activities with individuals, etc.
  • Served as a role model for professionalism, integrity, and dedication within the mentorship program environment.

Direct Support Professional

Crystal Run Village
01.2020 - 12.2020
  • Support individuals at home with cooking and cleaning, as well as teach and enhance personal skills.
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.

Server/Retail

Cracker Barrel
03.2019 - 09.2019
  • Serve customers accordingly and respectfully, clean, stock, bus tables, etc.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Server

Blarney Station
11.2018 - 02.2019
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Serve customers, clean, etc.


Hostess/Server

D'lux Diner
04.2018 - 10.2018
  • Serve and greet customers, clean, cashier, organize, etc.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.

Sales Associate

Citi Trends
11.2017 - 05.2018
  • Greet customers, light cleaning, cashier, customer service, etc.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Education

No Degree - Pursuing Business Administration And Management

Dutchess
Poughkeepsie, NY
04.2024

Skills

  • Customer service
  • POS System
  • Organizational skills
  • Microsoft powerpoint
  • Microsoft word
  • Serving Experience
  • Developmental Disabilities Experience
  • Residential Cleaning
  • Cooking
  • Medication Administration
  • Cashiering
  • Mentoring
  • Youth care
  • Behavioral health
  • Special education
  • Classroom experience
  • Phone etiquette
  • Computer skills
  • HIPAA Compliance
  • Meal Preparation
  • Nutrition monitoring
  • Personal Hygiene Assistance
  • Compassionate Care

Certification

  • Personal Care Assistant
  • First Aid and CPR

Relocation

  • New York, NY
  • Bronx, NY
  • Queens, NY
  • Las Vegas, NV

Timeline

Youth Counselor

YMCA
01.2022 - 09.2022

Youth Peer Support Specialist

Access: Supports For Living
06.2021 - 02.2022

Delivery Driver

Amazon DSP
05.2021 - 08.2021

Mentor

Greystone, Inc.
01.2021 - 03.2021

Direct Support Professional

Crystal Run Village
01.2020 - 12.2020

Server/Retail

Cracker Barrel
03.2019 - 09.2019

Server

Blarney Station
11.2018 - 02.2019

Hostess/Server

D'lux Diner
04.2018 - 10.2018

Sales Associate

Citi Trends
11.2017 - 05.2018

PCA Personal Care Assistant

Community Home Health Care
10.2017 - Current

No Degree - Pursuing Business Administration And Management

Dutchess

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Roberta Faitell-Reyes