Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Robert A. Fobbs

Las Vegas

Summary

Demonstrated excellence in customer service and team leadership, consistently delivering high-quality support and fostering team success. Proficient in billing and account management, with a strong track record of resolving complex issues and streamlining processes to boost efficiency. Skilled in data analysis, producing insightful reports that informed strategic decisions and strengthened cross-functional collaboration.

Overview

12
12
years of professional experience

Work History

Supervisor

Weiser / Georgia Pacific
Las Vegas
01.2013 - Current
  • Created and analyzed custom reports on billing, usage, and account activity to support customer account management.
  • Collaborated with cross-functional teams for issue resolution and process improvements in alignment with service-level agreements.
  • Mentored team members, developed training manuals, and facilitated onboarding programs to support team development.
  • Oversaw Accounts Receivable and Payroll processes, tracked expenses, and supported risk management.
  • Maintained accurate employee records using HRM systems; ensured compliance and data accuracy.
  • Managed inventory and performed detailed reporting and reconciliation on stock movement and supply levels.

Education

Some College (No Degree) - Business Management

CSN
Las Vegas NV

Skills

  • Customer Service Excellence
  • Cross-functional collaboration
  • Billing & Account Management
  • Reporting Tools
  • Team Leadership and Training
  • Inventory Management
  • Process Optimization
  • Data Analysis and Custom Reports
  • HRM and Administrative Support
  • Strong verbal and written communication

Accomplishments

  • Spot Bonus Recipient Quarter 1 and 2 2023, 2024
  • Perfect Attendance Award 2023 2024

Timeline

Supervisor

Weiser / Georgia Pacific
01.2013 - Current

Some College (No Degree) - Business Management

CSN

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