Roberta Fraine
Titusville,Florida
Summary
Dedicated Security Officer skilled in access control, safety protocols, and incident reporting. Strong attention to detail and team collaboration ensures a secure environment and proactive risk assessment.
Dedicated Security Officer skilled in access control, safety protocols, and incident reporting. Strong attention to detail and team collaboration ensures a secure environment and proactive risk assessment. Proficient security professional with a solid foundation in customer service and safety measures. Known for implementing effective access control and ensuring compliance with security protocols, contributing to a safeguarded and welcoming environment.
Strong computer and customer service skills.
Overview
10
10
years of professional experience
Work History
Security Officer
Terminal Security Solutions
Port Canaveral , FL
02.2024 - Current
- Monitored access points to restrict entry to authorized personnel only.
- Conducted regular patrols to identify and report safety hazards and suspicious activities.
- Implemented safety measures aligned with company guidelines to reinforce security protocols.
- Communicated with team members to ensure coordinated emergency responses.
- Greeted staff, guests, vendors, and contractors upon arrival at facility entrance.
- Enforced access control measures per established procedures to maintain secure environment.
- Screened visitors for weapons and contraband using hand wands and metal detectors.
- Participated in training sessions to remain informed on current security trends.
Accoiunts Receivable Clerk
Parrish Medical Center
Titusville, Florida
01.2018 - 04.2020
- Managed customer invoices and payment processing for healthcare services.
- Verified billing accuracy and resolved discrepancies swiftly.
- Collaborated with finance team to enhance billing procedures.
- Generated weekly aging reports to monitor overdue payments.
- Prepared and sent monthly statements along with reminder notices.
- Processed credit memos and accounts receivable documentation efficiently.
- Communicated with patients regarding account status and payment options.
- Supported audits by providing necessary documentation and account details.
Business Office Manager
Gardens Health and Rehabilitation
Daytona Beach, Florida
04.2017 - 12.2017
- Managed daily operations for health rehabilitation facility, ensuring smooth office functionality.
- Coordinated patient billing to guarantee accurate and timely invoicing.
- Oversaw payroll processing while maintaining employee records for compliance.
- Implemented office procedures that streamlined administrative workflows and enhanced efficiency.
- Trained staff on office systems and software to boost overall productivity.
- Collaborated with healthcare providers to ensure accurate patient documentation.
- Processed invoices and purchase orders essential for business operations.
- Organized filing systems for efficient document retrieval.
Business Office Manager
Wave Crest Health and Rehabilitation
Melbourne, Florida
12.2015 - 03.2017
- Managed daily operations of business office for health rehabilitation facility.
- Coordinated patient billing processes, ensuring timely and accurate invoicing.
- Oversaw payroll processing and maintained employee records to ensure compliance.
- Implemented office procedures that streamlined administrative workflows and improved efficiency.
- Trained staff on office systems and software, enhancing overall productivity.
- Facilitated interdepartmental communication to support operational goals and patient care.
- Monitored accounts receivable, advising on delinquencies and irregularities.
- Supervised business office staff, ensuring effective execution of all functions.
Education
Some College (No Degree) - Business Administration And Management
Brevard Community College
Titusville, FLSkills
- Access control and management
- Safety protocols and incident reporting
- Risk assessment and mitigation
- Customer service and support
- Team collaboration and engagement
- Attention to detail
- Time management strategies
- Effective communication skills
- Invoice verification processes
- Security systems oversight
- Relationship building and management
- Premises patrol and monitoring
- Complex problem-solving techniques
- Dispatch coordination
Timeline
Security Officer
Terminal Security Solutions
02.2024 - Current
Accoiunts Receivable Clerk
Parrish Medical Center
01.2018 - 04.2020
Business Office Manager
Gardens Health and Rehabilitation
04.2017 - 12.2017
Business Office Manager
Wave Crest Health and Rehabilitation
12.2015 - 03.2017
Some College (No Degree) - Business Administration And Management
Brevard Community College