ROBERTA MORELAND
nowata
Summary
Dynamic business owner with expertise in business development and marketing strategy. Proven track record in client retention and vendor negotiation, driving substantial profit margins and community engagement.
Overview
22
22
years of professional experience
2
2
Certifications
Work History
Owner
MORELANDS PUPPY PALACE
NOWATA
06.2010 - Current
- Managed daily operations of a pet care facility, ensuring high-quality puppy care.
- Developed marketing strategies to promote services and engage local community.
- Implemented safety protocols to ensure a clean and safe environment for pets.
- Maintained inventory of supplies, ensuring availability for all operations.
- Maintained relationships with existing clients by providing superior customer service.
- Ensured compliance with local, state, and federal regulations.
- Provided direction and guidance to employees.
- Identified new opportunities for growth, expansion, and diversification.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
OWNER
THE DUSTY DUCK MERCANTILE
NOWATA
01.2019 - 11.2023
- Oversaw customer service interactions to ensure client satisfaction and retention.
- Maintained relationships with existing clients by providing superior customer service.
- Managed daily operations of business, including hiring and training staff.
- Ensured compliance with local, state, and federal regulations.
- Oversaw budgeting and financial management.
- Identified new opportunities for growth, expansion, and diversification.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Created marketing campaigns to attract new customers.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
- Organized events such as trade shows and conferences.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Employed and managed vendors by negotiating deliverables, cost and expected quality.
- Hosted special events to boost brand awareness and increase community engagement.
- Collaborated with other owners on joint ventures and shared resources.
- Analyzed market trends to identify new business opportunities.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Press Helper
NOWATA PRINTING
NOWATA
11.2010 - 10.2013
- Assisted in setup and operation of printing presses and equipment.
- Maintained cleanliness and organization of the printing area and tools.
- Monitored print quality and reported issues to supervisors promptly.
- Maintained a clean and safe work environment at all times.
- Ensured proper waste disposal of used printing materials.
- Reported any damages or malfunctions of the printing machinery immediately.
- Inspected printed products for any defects or inconsistencies.
- Communicated effectively with team members to complete tasks promptly.
- Jogged and stacked paper, delivering blank or partially printed stock to equipment.
FITTER HELPER
J & G STEEL CORP
Sapulpa
06.2006 - 11.2008
- Maintained work area to ensure safety and efficiency.
- Used hand tools such as hammers, wrenches and screwdrivers to complete tasks efficiently.
- Adhered closely to safety protocols, applicable regulations and industry best practices.
- Observed safe work rules and utilized fall protection and PPE.
- Followed Occupational Safety and Health Administration regulations to promote safe work environment.
- Assisted in loading and unloading materials for efficient workflow.
- Followed safety protocols during all operational activities on-site.
- Maintained organization, cleanliness, and safety in work areas.
- Maintained cleanliness of work area, including sweeping, mopping and dusting surfaces.
- Followed instructions carefully to support in the completion of projects on time.
- Maintained clean and organized work areas to ensure safety and efficiency.
- Completed measurements, layouts and job site preparation to reduce downtime.
Inspection Technician
Solar Ray
SAPULPA
08.2003 - 06.2006
- Conducted thorough inspections of components for quality assurance.
- Identified non-conforming parts and rejected them according to company policy.
- Assessed materials, parts and products for conformance with quality control requirements and production specifications.
- Inspected and repaired products to meet project expectations.
- Completed non-destructive tests and conducted continuous inspections.
- Ensured compliance with applicable industry regulations related to product safety, performance, labeling.
Education
HERBALIST - NATURAL HERBS FOR MEDICINE
ACADEMY OF LOST REMEDIES
ONLINE05-2023
Graduate Certificate - Digital Marketing
GOOGLE GARAGE
ONLINE04-2019
High School Diploma -
KELLYVILLE HIGH SCHOOL
Kellyville, OK05-1986
Skills
- Business development
- Marketing strategy
- Inventory management
- Vendor negotiation
- Event planning
- Social media marketing
- Problem solving
- Attention to detail
- Client retention
- Business launch
- Business marketing
- Project management
- Relationship building
- Operations management
- Marketing tactics
- Sales management
- Negotiation
Certification
DIGITAL MARKETING
Accomplishments
BUSINESS OF THE MONTH MAY OF 2021
Timeline
OWNER
THE DUSTY DUCK MERCANTILE
01.2019 - 11.2023
Press Helper
NOWATA PRINTING
11.2010 - 10.2013
Owner
MORELANDS PUPPY PALACE
06.2010 - Current
FITTER HELPER
J & G STEEL CORP
06.2006 - 11.2008
Inspection Technician
Solar Ray
08.2003 - 06.2006
HERBALIST - NATURAL HERBS FOR MEDICINE
ACADEMY OF LOST REMEDIES
Graduate Certificate - Digital Marketing
GOOGLE GARAGE
High School Diploma -
KELLYVILLE HIGH SCHOOL