ROBERT A. SPERRAZZA
Suffield,CT
Summary
Results-driven Sr. Project Manager at NWN Carousel with extensive experience in IT project management. Proven ability to manage budgets and forecasts, ensuring timely and cost-effective project delivery. Skilled in fostering team collaboration to achieve project objectives and enhance overall performance.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Sr. Project Manager
NWN Carousel
07.2018 - Current
- Manage a project portfolio of 15-40 projects involving IT security, networking (wired and wireless), data center, unified communications and contact center.
- Responsible for driving project and portfolio success: Maintaining high customer satisfaction while keeping projects on schedule and within budget.
- Direct and coordinate all activities of project personnel and shared corporate resources to ensure projects progress on schedule and within budget.
- Maintain status and project details in ServiceNow.
- Follow the NWN Project Management delivery methodology including but not limited to:
- Facilitate project kickoff meetings.
- Develop and maintain detailed project plans.
- Monitor, measure, and report on project progress to management and clients.
- Coordinate development and approval of the business and technical requirements documentation, client deliverables, and project artifacts.
- Managing risk and change in scope via Project PCR.
- Conduct Post Project Reviews and formal closure all engagements.
- NWN Carousel provides offerings nationally which include devices, visual collaboration, and workspace, contact center, unified communications, advanced technology solutions and security.
Technology Committee Member
Town of Suffield
Suffield, USA
01.2018 - 02.2020
- The Technology Committee is an advisory committee to the Board of Selectmen. The mission is to assess the current technology of the Town and research both currently available and evolving technology that the Town can leverage and plan for.
- Research options for Fiber to the Premise.
- Reviewing budget line items and assisting in priorities for current and future plans.
- Reviewing technology needs for the opening of a new Town Library.
IT Project Manager
Town of Enfield
Enfield, USA
06.2008 - 06.2018
- Work with Information Technology Staff and supporting Vendors to manage tasks aimed to bring projects to completion on time and within budget with full customer satisfaction.
- Maintain a project information system and SharePoint collaboration site for complete documentation of all project details.
- Application implementations including Office365, Munis Financials, Munis Work Orders, Munis Human Resources and Payroll, ViewPermit, ViewNforce, Fuelmaster, Heartbeat Computer Aided Dispatch, CTChiefs Records Management, CivicPlus Content Management, ArcGIS Online and eSchool student information system.
- Hardware and Infrastructure implementations including Azure Cloud Services, Voice over IP, Hyper-V servers, Fiber wide area network, Extreme switches, routers and access points and central management appliances.
- Collaborated with Staff and communicated with Stakeholders to make transitions seamless and successful by having a positive attitude to improve processes for more efficient productivity.
- The Town of Enfield, with a population of 46,000 residents, employs 1500 Staff and provides education to 6000 students. The Information Technology Department supports and maintains the Town of Enfield, Town of Enfield Public Safety entities and Enfield Public Schools. All of which have a large variation of needs.
GIS Project Manager
Town of Enfield
Enfield, USA
01.2005 - 07.2008
- The Town of Enfield, with a large amount of paper and digital geographic information, invested time and money to move toward a more organized and efficient means of delivering geographic information to the Staff and Public.
- Oversee the implementation of the Town of Enfield Geographic Information System (GIS).
- Identified required GIS data in AutoCAD and ArcGIS formats for conversion to a single database.
- Collaborated with Staff and Vendors to identify processes to manage and maintain GIS data in a central database.
- Built a server infrastructure to contain a Microsoft SQL database with ArcSDE and ArcGIS Server to allow for easy presentation of map services and simple websites.
- Developed policies and procedures which were part of an overall governance plan.
- Drafted and implemented GIS web viewers including parcels, parks, sewers, voting districts, school districts and census data.
IT Technician
Town of Enfield
Enfield, USA
06.2001 - 01.2005
- Support for various Windows operating systems on servers and workstations on a Windows NT domain.
- Ability to troubleshoot and resolve issues with Macintosh and Windows workstations.
- Communications with Staff to provide a high level of customer service.
- Understand and support a wide variety of applications throughout various Town Departments.
Education
Some College (No Degree) - Liberal Arts and Sciences
University of Connecticut
Storrs, CTSkills
- Microsoft Office Suite
- Budgeting and forecasting
- IT project management
- Effective communication
- Project management software
- PMBOK methodologies
- Agile methodologies
Certification
Project Management Institute, Project Management Professional (PMP), 01/01/12, Present
Timeline
Sr. Project Manager
NWN Carousel
07.2018 - Current
Technology Committee Member
Town of Suffield
01.2018 - 02.2020
IT Project Manager
Town of Enfield
06.2008 - 06.2018
GIS Project Manager
Town of Enfield
01.2005 - 07.2008
IT Technician
Town of Enfield
06.2001 - 01.2005
Some College (No Degree) - Liberal Arts and Sciences
University of Connecticut