Dynamic inventory management specialist with extensive experience in training and development. Known for fostering team performance and ensuring optimal stock availability, contributing to improved customer satisfaction and operational success.
Overview
44
44
years of professional experience
Work History
Parts Specialist
AgPro
2022.04 - Current
Manage inventory levels to ensure accurate stock availability and timely order fulfillment.
Assists in training new staff on parts identification and customer service protocols.
Coordinate with suppliers to resolve discrepancies in shipments and improve delivery timelines.
Streamlines communication between departments to enhance workflow and reduce delays.
Issues parts to technicians to complete customers' repairs.
Serve customers in-store and by telephone to answer questions and place orders.
I am a certified Parts Professional through John Deere
Store Manager
Pets Supplies Plus
2000.01 - 2022.04
Oversaw daily operations ensuring optimal store performance and customer satisfaction.
Trained and mentored team members to enhance product knowledge and service excellence.
Analyzed sales trends to adjust inventory levels and improve product selection.
Developed promotional strategies increasing foot traffic and boosting sales revenue.
Manager
Miller's Super Valu
1999.01 - 2000.01
Directed daily operations to ensure optimal store performance and customer satisfaction.
Trained and mentored staff on best practices in customer service and operational efficiency.
Evaluation of employees.
Store Manager
Save-A-Lot
1994.01 - 1999.01
Implemented efficient scheduling practices maximizing staff productivity during peak hours.
Maintained compliance with company policies, health standards, and safety regulations.
Cultivated relationships with vendors to secure competitive pricing and quality products.
Assistant Manager
Save-A-Lot
1993.01 - 1994.01
Supervised daily operations to ensure compliance with company policies and procedures.
Trained and mentored staff to enhance team performance and productivity.
Assistant Manager
Phar-Mor
1992.01 - 1993.01
Developed training materials to support employee onboarding and continuous education initiatives..
Conducted performance evaluations, providing feedback aimed at professional development of team members.
Responsible for staffing several different departments.
Co-Assistant Manager
Miller's New Market
1982.01 - 1991.01
Responsible for closing the store.
Making sure that funds were secure and the store was ready for business the next day.