ROBERTHA SIME
Carenet
SOUTH BAY,US
1
Language
7
years of professional experience
Bank Teller with over 6 years of experience in customer service and financial operations, adept at fostering strong client relationships and ensuring compliance with banking regulations. Proficient in problem-solving, active listening, and bilingual communication, effectively enhancing customer satisfaction and trust. Demonstrates leadership and time management skills, contributing to streamlined processes and reduced wait times in high-traffic environments.
Work History
Engagement Specialist
3 Months- Developed and implemented engagement strategies to enhance patient experience and satisfaction.
- Collaborated with cross-functional teams to streamline communication processes for improved service delivery.
- Analyzed patient feedback data to identify trends and inform engagement initiatives effectively.
- Conducted training sessions for staff on best practices in patient interaction and relationship building.
Correctional Officer
4 Months- Supervised inmate activities ensuring safety, coordinated movements, and emergency responses.
- Conducted thorough inspections for contraband, enforcing security protocols effectively.
- Led labor crews in structured activities, maintaining order and compliance.
- Enhanced safety measures, resulting in a secure and controlled environment.
Bank Teller
2 Years 4 Months- Executed daily banking operations, ensuring compliance and minimizing risk.
- Fostered customer relationships by addressing financial inquiries and completing transactions.
- Identified financial solutions for customers, enhancing service satisfaction.
- Fostered strong customer relationships through attentive service, enhancing satisfaction and trust in banking solutions.
Cashier
3 Months- Efficiently processed transactions and maintained checkout area, enhancing customer satisfaction.
- Handled customer inquiries with precision, ensuring a smooth shopping experience.
- Managed checkout operations, resulting in streamlined processes and reduced wait times.
Education
Associate's Degree
Completed college courses through a Dual Enrollment program.
Skills
Leadership (Skillful)
Active listening (Expert)
Marketing (Expert)
Attention to detail (Expert)
Communication (Expert)
Problem solving (Expert)
Customer service (Expert)
Bilingual (Expert)
Time management (Expert)
AWARDS
George Snow Scholarship Fund medal, Take Stock in Children medal, College Algebra & College Composition 1 — Excellence Award
Languages
Haitian Creole
Native or Bilingual
Timeline
Engagement Specialist
Carenet
05.2026 - CurrentRead More
Correctional Officer
The GEO Group
03.2025 - 07.2025Read More
Bank Teller
Wells Fargo
04.2021 - 08.2023Read More
Cashier
Walmart
12.2019 - 03.2020Read More
Palm Beach State College
Associate's Degree
Read More