Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robert John Plumbley

Menifee,CA

Summary

Proven leader in the hospitality industry, with a track record of propelling operations to peak performance levels. At Belching Beaver Brewery, I spearheaded initiatives that significantly enhanced sales and operational efficiency. Expert in strategic planning and team leadership, my approach consistently yields improved profit optimization and quality assurance, demonstrating a commitment to excellence and innovation.

Overview

33
33
years of professional experience

Work History

Director of Hospitality

Belching Beaver Brewery
03.2021 - Current
  • Sales of $9.85 million across 5 locations: 2 restaurants, 2 tasting rooms and 1 bar
  • Increased sales $2.4 million in 2.5 years across brands
  • Upgraded bars and kitchens to improve throughput
  • Staff development / cross-training / culture and people development
  • Achieved $6k hour at Tavern
  • Menu design and development

Owner / Operator

RJP Consulting
, B.A.
09.2020 - 03.2021
  • Assist teams with menu development and costing, inventory systems, labor and productivity, employee handbook and comp program, management systems and daily operations to achieve sales and P&L improvements.

Director of Operations / Area General Manager

Craftworks Holdings, Inc
10.2016 - 04.2020
  • Responsible for 9 units in multiple markets and revenue over $28 million
  • Recruit, hire and develop 36 salaried managers
  • Developed hourly and managerial scheduling program guidelines for the Company to improve labor and retention
  • Improved P&L performance in every location year over year
  • Responsible for Gordon Biersch and Rock Bottom Brewery Brands

Regional Operations Director / Training General Manager

Red Robin Gourmet Burgers & Brews
08.2007 - 10.2016
  • Responsible for 7 units and revenue over $22 million
  • Recruit, hire and develop 29 salaried managers
  • Developed 9 hourly employees to management
  • Region utilized for many corporate test assignments
  • Facilitator for company training of new initiatives
  • Assisted many locations in improvement of operations, culture, sales and P&L performance

Training General Manager

Islands Fine Burgers & Drinks
09.2000 - 08.2007
  • Consistent top financial performer
  • Moved to multiple locations to immediate impact operations, culture, sales and P&L performance
  • 1 new restaurant opening

General Manager / KM

TGI Fridays
07.1991 - 09.2000
  • Consistently moved to broken units in many states to repair operations, culture and P&L performance
  • 6 new restaurant openings / 2 franchise takeover re-trains
  • Consistent top financial performer

Education

English Language and Literature

California State University – Chico
01.1991

Skills

  • Performance Improvement
  • Team Leadership
  • Problem Solving
  • Profit Optimization
  • Quality Assurance
  • Menu Development
  • Cross-functional coordination
  • Operational efficiency
  • Data-driven decision making
  • Strategic planning and execution
  • Process improvements
  • Operations oversight
  • Risk mitigation
  • Performance analysis
  • Process improvement
  • Quality assurance
  • Financial controls implementation

Timeline

Director of Hospitality

Belching Beaver Brewery
03.2021 - Current

Owner / Operator

RJP Consulting
09.2020 - 03.2021

Director of Operations / Area General Manager

Craftworks Holdings, Inc
10.2016 - 04.2020

Regional Operations Director / Training General Manager

Red Robin Gourmet Burgers & Brews
08.2007 - 10.2016

Training General Manager

Islands Fine Burgers & Drinks
09.2000 - 08.2007

General Manager / KM

TGI Fridays
07.1991 - 09.2000

English Language and Literature

California State University – Chico
Robert John Plumbley