Robert Gahan
Beverly,,MA,
Summary
Skilled VP Strategic Customer Development Healthcare & Pharmaceuticals who creates strategic alliances with organization leaders to effectively align with and support key business initiatives. Self-directed at leading direct and virtual global teams with strong collaboration skills across global regions and business fields.
Overview
25
25
years of professional experience
Work History
V.P. Strategic Customer Development Healthcare
Kuehne + Nagel
03.2022 - 11.2025
- Spearheaded global key account management for a leading pharmaceutical manufacture enhancing supply chain strategies for a block buster drug.
- Drove revenue growth in mature and emerging markets through strategic partnerships and innovative solutions.
- Cultivated strong relationships with key stakeholders, significantly improving customer satisfaction and loyalty.
- Managed all aspects of a $ 100 million relationship, ensuring alignment with business objectives.
V.P. Head Healthcare North America
Kuehne + Nagel
05.2018 - 02.2022
- Led a team of 23 Key account managers in the North American Healthcare sector driving growth to $ 1.1 billion.
- Successfully managed customer relationships and account teams during the COVID-19 pandemic, ensuring the timely rollout of programs for leading vaccine manufactures.
- Developed strategic initiatives to enhance client relationships and optimize service delivery in a rapidly changing environment.
V.P. Strategic Customer Development Healthcare
Kuehne + Nagel
07.2014 - 04.2018
- Managed leading medical device company globally.
- Increased overall revenue 49% to CHF 28.5 million (in first year)
- Aligned top to top strategic relationships and regional alignments
- Drove internal global alignment with regional key account teams and business fields
- Closed Canada contract logistics greenfield distribution center contract
- Supported network optimization projects in key regions Korea, China, Australia, Central America
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
Vice President, Healthcare Vertical Global Lead
DB Schenker
01.2006 - 03.2014
- Established healthcare vertical market to USD $433 million
- Managed seven direct reports, and virtual global team
- Established global customer development plans for Key Accounts
- Created sales collateral materials, branding, web and SharePoint content
- Industry conferences and global customer events, (Singapore, Brazil, Sweden, Belgium, Mexico, USA)
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
Vice President
BAX GLOBAL
10.2000 - 01.2006
- Created the first-time global Healthcare vertical program.
- Promoted the branding at leading Healthcare conferences.
- Launch Healthcare customer included Pfizer, J&J, BD, Abbott, Baxter, MSD
Education
Business Administration
S.U.N.Y
Cobleskill, N.Y.Adelphi University
Garden City, N.Y.Skills
- Team building & Performance Management
- Cross-Functional Team Building & Coordination
- Global Key Account Management
- Leadership/communication skills
- Customer-oriented
- Mentoring experience
- Brand strategy development
- Teamwork and collaboration
- Problem-solving
- Friendly, positive attitude
- Dependable and responsible
- Active listening
- Calm under pressure
Accomplishments
- Strategic key account management and vision with strong value creation and solution-based selling
- Established regional and virtual teams to develop key account assignment
- Delivering positive above target results
Affiliations
- Steering committee Bio Supply Management Alliance (BMSA).
- Health & Personal Care Logistics Conference(HPCLC) Supplier Council
- LogiPharma Boston program committee.
Timeline
V.P. Strategic Customer Development Healthcare
Kuehne + Nagel
03.2022 - 11.2025
V.P. Head Healthcare North America
Kuehne + Nagel
05.2018 - 02.2022
V.P. Strategic Customer Development Healthcare
Kuehne + Nagel
07.2014 - 04.2018
Vice President, Healthcare Vertical Global Lead
DB Schenker
01.2006 - 03.2014
Vice President
BAX GLOBAL
10.2000 - 01.2006
Business Administration
S.U.N.Y
Adelphi University