Roberto Escobar
CPhT/PCC
Aurora,CO
Summary
Experienced, accomplished certified Pharmacy Technician with over 15 years of experience in retail pharmacy and 9 years of specialty for major national chains. Eager to bring talent and expertise. Knowledgeable about FDA drug safety guidelines, prescription interactions and pharmacy law. Successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills.
Overview
23
23
years of professional experience
Work History
Certified Pharmacy Technician
CVS Specialty Pharmacy
01.2015 - Current
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
- Ensured medication safety with thorough verification of prescription orders and drug interactions.
- Maintained accurate inventory levels for efficient pharmacy operations and cost control.
- Collaborated with pharmacists to resolve medication-related issues, optimizing patient outcomes.
- Increased customer satisfaction by delivering friendly, personalized service during transactions.
- Improved patient satisfaction by accurately and efficiently filling prescriptions in a timely manner.
- Enhanced pharmacy operations by maintaining up-to-date knowledge of medication availability and proper dosing instructions.
- Collaborated with pharmacists to optimize patient care, offering support with prescription interpretation and dosage adjustments.
- Streamlined communication between pharmacists and patients by effectively managing phone calls and addressing inquiries.
- Supported customer needs by processing insurance claims quickly and accurately, reducing wait times and increasing satisfaction.
- Maintained a clean and safe pharmacy environment through regular cleaning of work areas and equipment, adhering to safety guidelines.
- Contributed to team success by training new pharmacy technicians on company policies, procedures, and best practices.
Education
High School Diploma -
Harrison High School
Colorado Springs, CO01.1983
Skills
- Manual and Automated Medication Dispensing
- Prescription Management
- Advanced Math Skills
- Patient Confidentiality
- Problem-Solving Skills
- Pharmacy and Customer Records Management
- Insurance Billing
- Insurance Verification
- Medication Therapy Management
- New Hire Onboarding
- Updating Medication Histories
- Drug Inventory Control
Timeline
Certified Pharmacy Technician
CVS Specialty Pharmacy
01.2015 - Current
High School Diploma -
Harrison High School
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