Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Roberto Garcia

Brownsville,TX

Summary

Proven problem-solver and communicator, I've enhanced customer satisfaction and team productivity at Russos New York Pizzeria by implementing efficient workflows and maintaining high sanitation standards. Skilled in time management and adept at developing rapport with patients at Sunlight Clinic, I consistently achieve positive outcomes in fast-paced environments.

Overview

8
8
years of professional experience

Work History

Triage Nurse

Sunlight Clinic
01.2024 - 08.2024
  • Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
  • Maintained accurate patient records, ensuring thorough documentation of triage assessments and treatment plans.
  • Developed strong rapport with patients through active listening skills, empathetic communication, and genuine concern for their wellbeing within infants, pre-school, school aged child and teens.
  • Obtained case history and gathered triage information to determine appropriate avenue for care.

Janitorial Worker

Dexterra
08.2023 - 01.2024
  • Swept hard surface floors using broom or push broom dust mop.
  • Improved overall facility appearance through consistent attention to detail and adherence to cleaning schedules.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Removed spots from glass doors, mirrors and windows by spraying cleaner and wiping.
  • Enhanced cleanliness and sanitation by routinely performing thorough cleaning tasks in assigned areas.

Supervisor

Russos New York Pizzeria
01.2018 - 12.2022
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Line Cook

Russos New York Pizzeria
08.2016 - 12.2022
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Prepared and cooked full course meals based on restaurant recipes and specifications.
  • Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.

Education

High School Diploma - Basic Studies

Lopez High School
Brownsville, TX
06.2016

Skills

Problem Solver

Communication

Time management

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Triage Nurse

Sunlight Clinic
01.2024 - 08.2024

Janitorial Worker

Dexterra
08.2023 - 01.2024

Supervisor

Russos New York Pizzeria
01.2018 - 12.2022

Line Cook

Russos New York Pizzeria
08.2016 - 12.2022

High School Diploma - Basic Studies

Lopez High School

Similar Profiles

CREATE PROFILE
Roberto Garcia