Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Roberto Munoz

San Luis ,AZ

Summary

Devoted professional proactively and quickly identifies best course of action for given scenarios. Confident handling tasks independently and in teams with highly organized approach to work.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Correctional Officer III

Arizona Department of Corrections
Yuma, AZ
10.2020 - Current
  • Efficiently managed high caseloads while ensuring quality care was provided to all internee consistently.
  • Ensured compliance with legal requirements, maintaining accurate records and documentation for each case.
  • Facilitated referrals to appropriate community resources based on identified needs and goals of internees.
  • Accomplished multiple tasks within established timeframes.
  • Handled sensitive information with discretion, maintaining confidentiality of department documents and records.

Correctional Officer

Arizona Department of Corrections
Yuma, AZ
08.2004 - 09.2020
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Conducted routine and emergency head counts.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.

Education

High School Diploma -

Kofa High School
Yuma, AZ
05.2001

Skills

  • Ethical Practice
  • Policy Knowledge
  • First Aid Training
  • Emergency Response
  • De-Escalation Techniques
  • Conflict resolution skills
  • Mental health awareness
  • Leadership
  • Organizational Skills
  • Excellent multi-tasking ability
  • Office Administration

Accomplishments

    Employee of the Year - 2021

    Life Saving Medal - 2019

    Certificate of Meritorious Service - 2017

    Employee Of The Quarter - 2023

    Employee Of The Quarter - 2019

    Participated in Chase Team - 2012-2024

    K9 Decoy - 2018-2020

Certification

  • BLS and First Aid Certification- Updated 2024
  • Firearms Qualification - Updated 2024
  • CEW Tazer Qualification - Updated 2024

Languages

Spanish
Native or Bilingual

Timeline

Correctional Officer III

Arizona Department of Corrections
10.2020 - Current

Correctional Officer

Arizona Department of Corrections
08.2004 - 09.2020

High School Diploma -

Kofa High School
Roberto Munoz