Roberto Rodríguez
Las Vegas,NV
Summary
Forward-thinking computer science team member with solid technical and requirements gathering skills. Evaluating risks, troubleshooting issues and conducting product tests. Good verbal and written communication, project planning, and organizational skills.
Overview
7
7
years of professional experience
Work History
WAREHOUSE WORKER
TJ Max
Las Vegas, NV
04.2023 - Current
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Received deliveries, scanned packages and updated orders in internal database.
- Operated scanners, computers, and other equipment to track orders.
- Secured items in truck by strapping over protective padding.
- Used scanners to track parcel information, condition or receipt.
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
SYSTEMS ADMINISTRATOR
Second Swing LLC
Austin, TX
05.2022 - 10.2022
- Implemented inventory control measures to replenish and maintain IT equipment, supplies, tools and replacement parts.
- Installed security software to protect networks.
- Reviewed audit reports generated by security software applications for compliance purposes.
- Configured, monitored and maintained email applications or virus protection software.
- Participated in IT department meetings to identify continuous improvement opportunities and enhance delivery of IT services to users.
NETWORK ADMINISTRATOR
Muhia S.A
La Havana, Cuba
08.2018 - 03.2020
- Managed employee access, security roles and permissions.
- Delivered high level of support and maintenance to hardware, software and applications to maximize performance and reduce bottlenecks.
- Tracked network and telephony devices for performance and load threshold metering.
- Worked closely with end users to solve problems related to hardware and software.
- Provided troubleshooting and testing to support network.
- Configured, monitored and maintained email applications or virus protection software.
COMPUTER TECHNICIAN ENGINEER
Prácticos de Cuba
La Havana, Cuba
02.2017 - 06.2018
- Implemented network infrastructure and configured routers, switches, and firewalls for enhanced connectivity and security
- Managed and maintained a computer lab, ensuring all systems were functioning optimally and addressed technical issues promptly
- Diagnosed and troubleshooted hardware and software problems for clients, resolving issues efficiently
- Provided technical support and training to end-users, ensuring smooth operations and user satisfaction.
Education
COMPUTER SCIENCE ENGINEER - Computer And Information Sciences
University of Computer Sciences
LA HAVANA, CUBA09.2021
Skills
- Web Development
- Operating Systems
- Bilingual
- Hardware
- Teamwork
- Networking
Languages
Spanish
Native/ Bilingual
English
Full Professional
Timeline
WAREHOUSE WORKER
TJ Max
04.2023 - Current
SYSTEMS ADMINISTRATOR
Second Swing LLC
05.2022 - 10.2022
NETWORK ADMINISTRATOR
Muhia S.A
08.2018 - 03.2020
COMPUTER TECHNICIAN ENGINEER
Prácticos de Cuba
02.2017 - 06.2018
COMPUTER SCIENCE ENGINEER - Computer And Information Sciences
University of Computer Sciences
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