Summary
Overview
Work History
Education
Skills
Timeline
Generic

Robert S. Luckey

Mooresville,NC

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet company goals.

Overview

21
21
years of professional experience

Work History

Business Owner Advisor

Schneider
07.2011 - Current

Business Owner Advisor is responsible to serve in an advisory capacity to Owner Operators on business related issues concerning their business and the business relationship relative to the lease with the organization. Additionally, the role is accountable for coaching and mentoring of internal associates in their specific job accountabilities and to assist in their career development.


Manage the day-to-day operations with a board of Owner Operators and two administrative associates.

Maintain Safety Commitments and On-time Service standards.

Handle all Regulatory issues.

Onboarding of New Business Owners and Business Owner Terminations.



Business Owner Representative

Schneider
12.2009 - 07.2011

Assisted my Business Owner Advisor with managing a board of Business Owners.

Tracked Shipments and monitored on-time service.

Answered calls, tablet messaging and assisted the Business Owners with any issues or concerns.

Helped with Regulatory items. Random Drug Screens, scheduling physicals.

Communicated Business Owners needs and questions to Schneider's CS.

Driver Service Tech

Schneider
02.2003 - 09.2009

Service Writer for Charlotte OC Shop/Maintenance.

Managed gate security, high value freight, hazmat freight and trailer inventory for Charlotte yard.

Day to Day operations of the Company store.

Brokerage Representative

Schneider
09.2008 - 01.2009

Worked with Outside Carriers and Brokers for shipment updates.

Entered shipment information. Arrival and Departure times in the Schneider systems.

Maintained a strong business relationship with the Charlotte based Brokers and the other brokerage offices that I was supporting.

Education

Criminal Justice

CPCC
Charlotte, NC

Business Administration

Mitchell Community College
Statesville, NC

Skills

  • Customer Service
  • Customer Relations
  • Attention to Detail
  • Negotiation and Persuasion
  • Coaching and Mentoring
  • Task Delegation
  • Employee Development
  • Decision-Making
  • Effective leader

Timeline

Business Owner Advisor

Schneider
07.2011 - Current

Business Owner Representative

Schneider
12.2009 - 07.2011

Brokerage Representative

Schneider
09.2008 - 01.2009

Driver Service Tech

Schneider
02.2003 - 09.2009

Criminal Justice

CPCC

Business Administration

Mitchell Community College
Robert S. Luckey