Robert "Todd" Wasik
Bainbridge Island,WA
Summary
Personable Strategic Account Manager with proven success at building and maintaining long-term and profitable business relationships. Coordinates support, service and management resources and fulfills account performance requirements and customer expectations. Understands company products and services intimately and guides customers in applying ideal solutions to meet specific needs.
Overview
36
36
years of professional experience
Work History
Global Strategic Account Manager
ChampionX
04.2019 - 01.2023
- Increased profitability and lifetime customer value by coordinating go-to-market strategy, implementation, and post-sales service experience.
- Engaged functional areas across prospect or client organizations to uncover future business opportunities.
- Retained Jeopardy business. Growing overall business by $50mm (25%)
- Partnered with internal resources to present additional value and expertise to clients.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Cultivated interpersonal skills by building positive relationships with others
Strategic Account Manager
NalcoChampion (an Ecolab Company)
04.2014 - 04.2019
- Increased Sales and Profitability of Major client portfolio. Serviced both upstream and downstream applications.
- Retained Jeopardy Client eliminating potential $35MM sales decline.
- Built credibility and trust to influence clients' buying decisions.
- Created demand by matching business problems to product and service solutions.
- Engaged functional areas across prospect or client organizations to uncover future business opportunities.
- Global role
- Negotiated prices, terms of sales and service agreements.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and an expanded client base
Sales Manager - Eastern Hemisphere
Nalco And NalcoChampion
10.2009 - 04.2014
- Managed New account development for Middle East, Asia, and Africa For Downstream customer base
- Resolved customer issues quickly to develop new business and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Grew overall downstream business from $25 mm to $124 mm in 4 years
District Manager
Nalco Chemical
03.2002 - 10.2009
- Supervised Western United States sales and service organizations to enforce high-quality standards of operation.
- Located, developed, and promoted talented employees to cultivate a collaborative, hardworking leadership team.
- Modeled best practices for sales and customer service.
- Hired and developed sales district. Mentored sales team to become most productive in entire organization. Grew an average of 20% per year.
- Coordinated with other district managers to actualize performance improvement strategies.
District Manager
Nalco Chemical
12.1999 - 04.2002
- Supervised Intermountain West to enforce high-quality sales and service standards of operation.
- Located, developed, and promoted talented employees to cultivate a collaborative, hardworking leadership team.
- Modeled best practices for sales and customer service.
- Geographic-based region focused on; Refining, Utility, Mining, Primary Metals and Basic industry sales and service.
- Grew sales territory by 20% per year.
Area Manager
Nalco Chemical
03.1995 - 03.1999
- Conducted training sessions to educate employees on best practices and procedures to increase profitability.
- Assessed reports to evaluate performance, develop targeted improvements, and implement changes.
- Transformed underperforming teams into productive, profitable teams.
- Resolved conflicts promptly to promote positive environment for customers.
- Extremely high average growth rate (+20%)
Account Manager
Nalco Chemical
03.1991 - 03.1995
- Direct sales and service of multi-functional client base.
- Built and strengthened long-lasting client relationships.
- Educated clients on new products or services to increase customer engagement and improve reputation.
- Facilitated client satisfaction and renewed customer relations to drive growth.
Product Manager
Nalco Chemical
08.1986 - 03.1991
- Liaison with research, production, and sales.
- Focused on water treatment applications. (Including Trasar)
- Documented user stories, specifications, and product features into detailed work orders to communicate across teams and build mandatory requirements.
- Communicated effectively with team members to deliver updates on project milestones and deadlines.
- Developed product documentation to communicate upcoming features and products to internal teams.
- Reviewed sales, customer concerns, and new opportunities to drive business strategy.
Education
Master's in Business Administration
Washington University in St Louis
St Louis, MOBachelor of Science - Economics
Stanford University
Stanford, CASkills
- New Sales Development
- Team Development/Mentorship
- Large Account Management
- Sales Tactics
- Competitor Analysis
- Product Management
Accomplishments
Salesman of the Year (Chairmen's Club)
Area Manager of the Year
District Manager of the Year
Regional Manager of the Year
Sale Manager of the Year
Achieved "Council of Professionals" 15 years
(Top 1% new sales development)
Timeline
Global Strategic Account Manager
ChampionX
04.2019 - 01.2023
Strategic Account Manager
NalcoChampion (an Ecolab Company)
04.2014 - 04.2019
Sales Manager - Eastern Hemisphere
Nalco And NalcoChampion
10.2009 - 04.2014
District Manager
Nalco Chemical
03.2002 - 10.2009
District Manager
Nalco Chemical
12.1999 - 04.2002
Area Manager
Nalco Chemical
03.1995 - 03.1999
Account Manager
Nalco Chemical
03.1991 - 03.1995
Product Manager
Nalco Chemical
08.1986 - 03.1991
Master's in Business Administration
Washington University in St Louis
Bachelor of Science - Economics
Stanford University
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