Summary
Overview
Work History
Education
Skills
Timeline
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Robin Booth

West Columbia,SC

Summary

Insightful and dedicated Travel Agent with exceptional customer service, time management and problem-solving abilities. Multilingual and extensively traveled with a focus on building long-lasting relationships to drive sales. Performance-focused professional with an articulate and collaborative nature. Seeking a new role in a dynamic agency environment with room for growth and career advancement.

Overview

10
10
years of professional experience

Work History

Travel Agent/ Indpendent

First class travel
West Columbia, SC.
01.2015 - Current
  • Monitored product quality and customer service standards.
  • Organized flights, insurance, and accommodations for travelers according to their preferences.
  • Provided travel information to customers and answered questions regarding passports, visas, transportation, accommodation, and tour packages.
  • Developed relationships with suppliers including airlines, hotels, cruise lines, tour operators to secure discounted rates for customers.
  • Conducted research on new destinations and attractions which may be attractive to potential travelers.

Customer Service/Customer Service/Leisure Travel Agent

member services Group
Littel River, SC,
01.2017 - 08.2024
  • Ensured all reservations were accurately documented in agency's system prior to client departure date.
  • Suggested additional services such as car rentals or activities that would enhance a customer's trip.
  • Advised customers on necessary documents needed for international travel such as passport applications or visa requirements.
  • Provided detailed information about destinations such as climate conditions or points of interest at requested locations.
  • Prepared customized itineraries based on customer needs and preferences.
  • Processed payments from clients via cash or credit cards.
  • Handled customer complaints in a professional manner to ensure satisfaction with the service provided.

Education

High School Diploma -

Colonial Christian
West Columbia, SC
05-1988

Skills

  • Client networking
  • International reservations
  • Social Media
  • Credit card payments
  • High volume environments
  • Reservations Management
  • Relationship Management
  • Marketing
  • Hotel Accommodations
  • Special needs travelers
  • Administrative tasks
  • Leisure travel
  • Travel Arrangements
  • Itinerary Planning

Timeline

Customer Service/Customer Service/Leisure Travel Agent

member services Group
01.2017 - 08.2024

Travel Agent/ Indpendent

First class travel
01.2015 - Current

High School Diploma -

Colonial Christian

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Robin Booth