Robin Cunningham
Gastonia,NC
Summary
Experienced Intake Specialist with 13+ years in healthcare administration, supporting prior authorization, referral processing, and eligibility verification. Skilled in intake systems, clinical documentation review, and clear communication with providers and members.
Overview
14
14
years of professional experience
Work History
Intake Specialist
Blue Cross Blue Shield of NC
Durham, North Carolina
06.2012 - 01.2026
- Managed intake queues for provider and member requests at Blue Cross Blue Shield of NC, ensuring timely processing and resolution.
- Evaluated prior authorization forms and verified clinical documentation for compliance with Blue Cross Blue Shield of NC standards.
- Explained eligibility benefits and outlined next steps to providers and members, facilitating informed decision-making.
- Entered referral and intake data into Blue Cross Blue Shield of NC system.
Education
High School Diploma -
Adali Stevenson
The Bronx, NY06-1979
Some College (No Degree) - Pre Med/Chemistry
Morgan State University
Baltimore, MDSkills
- Prior authorization
- Referral processing
- Eligibility verification
- Claims processing
- Intake management
- Clinical documentation
- Healthcare administration
Timeline
Intake Specialist
Blue Cross Blue Shield of NC
06.2012 - 01.2026
High School Diploma -
Adali Stevenson
Some College (No Degree) - Pre Med/Chemistry
Morgan State University