Robin Dixon
Columbus,GA
Summary
Customer-focused professional with expertise in patient care and conflict resolution. Delivers effective communication and problem-solving to enhance patient satisfaction and loyalty. Collaborates with teams, adapts to evolving needs, and drives results through efficient service.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Pharmacy Technician
Walmart
Columbus, GA
03.2024 - Current
- Processed and dispensed medications accurately according to prescriptions.
- Assisted pharmacists in verifying medication safety and efficacy for patients.
- Maintained inventory levels and organized pharmaceutical supplies efficiently.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Patient Care Assistant
Help At Home Homecare
Columbus, Ga
11.2022 - 03.2024
- Assisted patients with daily living activities, ensuring comfort and safety.
- Promoted a positive patient experience by actively listening and empathizing with their needs and emotions.
- Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Assisted in meal preparation and feeding support for patients with various dietary restrictions or swallowing difficulties.
Environmental Services Attendant
Piedmont Columbus Regional Midtown Campus
Columbus, Ga
03.2016 - 09.2026
- Utilized specialized cleaning equipment to ensure thorough disinfection of surfaces.
- Maintained cleanliness and sanitation standards in patient areas and common spaces.
- Collaborated with healthcare team to address environmental safety concerns promptly.
- Trained new staff on proper safety protocols and operational procedures.
Education
High School Diploma -
Cornerstone Christian School
Townsend, GA05-2008
Skills
- Confidentiality and HIPAA
- Healthcare regulations
- HIPAA compliance
- Cash register operations
- Insurance processing
- Workflow optimization
- Problem-solving skills
- Team collaboration
Certification
- CPR Certification Training
Timeline
Pharmacy Technician
Walmart
03.2024 - Current
Patient Care Assistant
Help At Home Homecare
11.2022 - 03.2024
Environmental Services Attendant
Piedmont Columbus Regional Midtown Campus
03.2016 - 09.2026
High School Diploma -
Cornerstone Christian School
CPR Certification
Adult, child, infant CPR + First Aide