ROBIN DRURY
Rochester Hills,USA
Summary
United States Navy Veteran with solid background in project management, program development and management, process development and improvement, data gathering, research and analysis. Extremely organized and goal-oriented, with excellent eye for detail. Strong leader and team member who relates well with all personalities. Ability to diagnose problem areas and create win-win solutions. Engaging team player with positive demeanor and outlook. Experienced social services professional with strong commitment to fostering positive outcomes and enhancing community well-being. Adept at providing support, advocacy, and resources to diverse populations while maintaining high ethical standards. Demonstrates collaborative approach, adaptability to changing needs, and focus on delivering impactful results. Skilled in case management, crisis intervention, and effective communication.
Overview
41
41
years of professional experience
Work History
Social Worker
Aleda E. Lutz VAMC Home Based Primary Care
08.2019 - Current
- Conducts in home initial psychosocial assessment with the Veteran, family members/ significant others
- Coordinate with the interdisciplinary treatment team and other specialty teams to develop the Veteran's treatment plan and goals
- Complete Case Mix Tool for Veterans in need of inhome care
- Coordinate allotted hours allowed for personal care services regarding Community CareGeriatric Extended Care
- The subject matter expert on VA and/or community resources
- Collaborate with other service providers in reassessing the Veteran for care facility, services, programs and entitlements
- Responsible for educating the Veteran and families/significant others of the available services and assisting them in establishing the appropriate referrals based on Veteran's needs throughout the course of treatment
- Advocate on behalf of Veteran when it serves the best interest of the Veteran and family members/significant others
- When appropriate and feasible, will educate and encourage the Veteran to advocate on his/her own behalf, thus fostering a sense of independence and empowerment
- Ability to perform rapid assessments and develop crisis management plans
- Have access to multiple resource directories in addition to previously developed resources to meet the demands of a crisis
- In the event of a medical or psychiatric emergency, follow the protocols of HBPC Program and Saginaw VA Medical Center
- Provides education related to VA and community resources, entitlements, Advance Directives/Living Will and will refer Veterans and families/significant others to the appropriate interdisciplinary team member for identified health education needs
- Responsible for the coordination of the referrals of non-institutional services such as Senior Services, Meals on Wheels, home health aides, transportation options
- Also responsible for the coordination of the referrals of institutional placements in Adult Foster Homes, Medical Foster Homes, Assisted Living Programs, CNH, or VA CLC
- Provide Veterans and their caregivers with ongoing supportive counseling
- The purpose of such counseling is to deal with the psychosocial impact of coping with chronic/disabling illness (es), onset of a catastrophic illness and need for non-institutional or institutional services, as needed, during the course of the Veteran's time in the HBPC Program/Specialty PACT
- Updated client documentation for accurate, compliant and current records.
- Increased client engagement in treatment plans by building trusting relationships through empathetic listening and consistent support.
- Developed and maintained strong relationships with community resources for successful referrals.
- Helped clients develop new coping mechanisms and techniques to drive behavior modification.
Crisis Interventionist III
Common Ground
08.2017 - 10.2023
- After hours Medicaid Hospitalization Utilization Management for Genesee Health System (Community Mental Health)
- Use skills such as active listening and collaborative problem-solving daily to connect with patients and address concerns
- Evaluate risk to client or others by gathering information and conducting assessments
- Build safety plans to lower risk of crisis and intervene when needed within specific manners outlined by procedures
- Provided timely assistance to individuals in crisis, utilizing active listening skills and empathy to establish rapport quickly.
- Managed high-stress situations with a calm demeanor, providing the necessary support to both clients and team members during challenging times.
- Built safety plans to lower risk of crisis and intervened in specific manners outlined by procedures.
- Documented risk to each client and context of concerns.
- Developed resources for clients in need, connecting them with community services and programs that best suited their situation.
Assessment & Crisis Services Clinician
Shiawassee Health and Wellness
06.2019 - 08.2019
- Facilitating services for individuals and families seeking behavioral health supports and services
- Completing assessment screenings and Bio-psychosocial Assessments to assess the behavioral health needs of individuals seeking services and connecting them to medically necessary services
- Conducting pre-admission screens for psychiatric hospitalizations
- Providing crisis response services to those experiencing mental health crisis
- Participated as member of after-hours prescreening team as well as Mobile Crisis
Probate Guardian - Medical Social Worker/Care Manager
Wright & Metcalf, Attorneys
08.2017 - 08.2019
- Completed initial psychosocial evaluations and needs assessments
- Determined appropriate level of care needed to ensure the ward's safety and well being and secure appropriate care supports as needed
- Worked with medical teams, patients and families to implement effective treatment plans
- Provide education as needed regarding medical care options to assist Guardian and families to make informed healthcare decisions
- Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan
- Responsible for coordination of overall care for wards/clients ensuring safety and well being
- Represented Guardian as his Power of Attorney when needed/necessary to coordinate care in hospitals, inpatient facilities and specialty treatments
Director of Social Services
Fenton Health Care
09.2016 - 08.2017
- Responsible for leadership of Social Services Department
- Kept abreast of current federal and state regulations, as well as professional standards and made recommendations on needed changes to Executive Director
- Met with residents and their families upon admission to review/complete social services admission documents, reviewed policies on advance directives, resident rights and non-discrimination policies
- Conduct and document social services evaluations, including resident problems/needs
- Provide/coordinate for social work services as indicated by resident/family needs
- Communicated with resident's family keeping them informed of resident concerns, personal needs, health status changes and or medication changes
- Facilitate resources, maintain current list of community resources and made referrals as needed
- Acted as liaison between facility and community including community resources, hospitals and other facilities
- Provided social work consultation to residents, families and staff, as required
- Participated in in-service education sessions for staff
- Participated in quality improvement process of the facility
- Took rotation in Manager on Duty to assist with customer support services
- As a member of interdisciplinary team, participated in Care Conferences with Residents, their family members and the Clinical Staff
- Responsible for facilitation and reporting of psychotropic, antianxiety, and hypnotic medications and required documentation
- Primary coordinator of Hospice Services including gaining Physician orders and making referrals to Hospice agencies
- Responsible for Facilitation and Coordination of ancillary services such as Psychiatric Services, Dental, Vision and Podiatry
- Facilitated Resident behavior documentation regarding psychiatric services, psychotropic medications and communicated with interdisciplinary team
- Facilitated all discharge planning
Program Evaluator, Program Assistant Manager, Special Projects Supervisor
Hope Network - New Passages Behavioral Health
01.2010 - 01.2012
- Managed Independent Living Services - Provided leadership for Case Managers providing services to individuals in independent living situations, individuals in unlicensed, supported settings, and clients in 24-hour licensed, specialized adult foster care facilities
- Ensured services provided included goal-oriented and individualized supports focusing on improved client self-sufficiency and community integration through assessment, planning linkage, advocacy, coordination, monitoring activities, including but not limited to, needed psychiatric, mental and substance use services, financial assistance, housing, employment, education, benefits/ entitlements, Skill development related to community living, social skills and supports
- Identified, reviewed and applied policies and procedures
- Headed project teams specializing in design and launch activities of new programs
- Modified and directed project plans to meet organizational needs; coordinated roll-out phases
- Evaluated current processes and developed process improvement plans
Departmental Analyst - Contracted
Michigan Department of Education-Low Incidence Outreach
01.2003 - 01.2010
- Coordinated statewide professional development events
- Assisted in implementing assistive technology programs
- Coordinate logistics for instructors who traveled statewide to teach blind/low-vision supportive technology
- Organized hands-on regional technology workshops for blind and visually impaired student and their teachers
- Orchestrated class logistics with Technology Team
- Developed interview process, which reduced pending interviews from approximately 100 to 7
- Decreased turnaround time from three months to six weeks or less
- Implemented new inventory system
- Coordinated development of department website, design layout as well as maintained content
- Conducted American Printing House for the Blind's annual census
- Analyzed and organized census data, and generated reports
- Conducted state wide surveys, developed feedback forms, analyzed data and made recommendations for improvements and class development
Yeoman, YN2
United States Naval Reserves
05.1989 - 01.1998
- Part of active-reserve squadron administration department, assisted full-time staff in administrative duties
- Assistant payment clerk responsible for tracking squadron personnel attendance/hours and facilitating reports to generate pay
- Tracked crew members training requirements and facilitated reports depicting needs and squadron readiness
Yeoman, YN2
US Navy
02.1984 - 05.1989
- Assigned to COMPACTWINGSPACT, Moffett Field, CA
- Responsibilities included: management of classified materials, management of SOP Library and coordinating/tracking reviews/updates
- Dissemination of SOPs to all squadrons under command
- Conducted inspections of all subordinate libraries to ensure adherence of standards, timely revisions and proper storage of materials
Education
Bachelor of Science - Counseling and Psychology
Rochester College
Rochester Hills, MIMaster of Science - Social Work
Michigan State University, School of Social Work
East Lansing, MI05.2015
Skills
- Case Management
- Cultural Competency
- Intervention Planning
- Risk Assessment
- Client Advocacy
- Crisis Intervention
- Resource Navigation
- Verbal and Written Communication
- Task Prioritization
- Case Needs Assessment
- Conflict Resolution
Additionalinformation
TOP Secret Security Clearance, VA National Association of Social Workers, Participate in monthly Michigan Chapter, National Association of Social Workers, Geriatric Work Group, Home Based Primary Care - Whole Health integration team
Timeline
Social Worker
Aleda E. Lutz VAMC Home Based Primary Care
08.2019 - Current
Assessment & Crisis Services Clinician
Shiawassee Health and Wellness
06.2019 - 08.2019
Crisis Interventionist III
Common Ground
08.2017 - 10.2023
Probate Guardian - Medical Social Worker/Care Manager
Wright & Metcalf, Attorneys
08.2017 - 08.2019
Director of Social Services
Fenton Health Care
09.2016 - 08.2017
Program Evaluator, Program Assistant Manager, Special Projects Supervisor
Hope Network - New Passages Behavioral Health
01.2010 - 01.2012
Departmental Analyst - Contracted
Michigan Department of Education-Low Incidence Outreach
01.2003 - 01.2010
Yeoman, YN2
United States Naval Reserves
05.1989 - 01.1998
Yeoman, YN2
US Navy
02.1984 - 05.1989
Master of Science - Social Work
Michigan State University, School of Social Work
Bachelor of Science - Counseling and Psychology
Rochester College
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