ROBIN DUNCAN
Ft Lauderdale,Florida
Summary
Dedicated and seasoned Property Manager with over 20 years of extensive experience overseeing both commercial and residential properties. Driven by results and dedicated to excellence, adept at enhancing property value, tenant satisfaction, and operational efficiency through proactive management, strategic lease negotiations, and meticulous financial oversight. Expert in project management and facilities operations, ensuring properties meet high standards of maintenance and tenant expectations. Proven ability to develop and implement policies that optimize operations and ensure compliance across diverse assets. Demonstrates strong leadership in collaborating with C-suite executives to make informed decisions that drive growth and enhance market presence.
Overview
31
31
years of professional experience
Work History
Real Estate Broker
Duncan Real Estate Services
01.2007 - Current
- Oversee real estate transactions between buyers and sellers, ensuring smooth and efficient processes.
- Guide clients through the complexities of buying, selling, or renting properties to meet specific needs.
- Manage and lead a team of real estate agents to enhance performance and service quality.
- Key Accomplishments:
- Led real estate team to record sales, significantly boosting revenue and market presence.
Owner / Operator
The Mass Collections
07.2015 - 03.2025
- Supervise the overall management of the online boutique, ensuring a successful & profitable operation.
- Develop strategic business plans with market research and trend analysis to drive growth.
- Design and execute digital marketing campaigns across social media, email, and ads to boost sales.
- Key Accomplishments:
- Improved the online shopping experience, boosting customer satisfaction and significantly increasing social media engagement, website traffic, and customer base by 60%.
Corporate Real Estate Manager & Housing Manager
Broward Health Hospital System
01.2018 - 01.2022
- Oversaw day-to-day operations, including maintenance, leasing, LOI negotiations, lease renewals, terminations, relocations, evictions, work orders, and tenant relations.
- Developed SOPs to ensure smooth operations, improve workflows, and uphold compliance standards.
- Collaborated with legal, compliance, and lease administration teams to standardize leasing contracts, ensure compliance, eliminate errors, and improve business terms.
- Managed land acquisition by collaborating with a land use attorney and an engineering firm to ensure compliance with local, environmental, and legal standards; conducted due diligence including feasibility studies, environmental assessments, zoning, and permitting.
- Key Accomplishments:
- Successfully managed a healthcare real estate portfolio of over 1 million sq. ft. across 65 assets, including multi-story buildings and retail spaces, with acquisitions exceeding $20 million.
Assisted Living Administrator (Owner/Operator)
The Grace Home Leigh Acres FL
01.2005 - 01.2010
- Directed daily operations, ensuring compliance with state/federal regulations and seamless facility management.
- Oversaw staff recruitment, training, scheduling, and evaluations to maintain high service standards.
- Managed budgets, payroll, and financial records to support cost efficiency and sustainability.
- Coordinated facility maintenance, vendor contracts, and inspections to ensure a safe and compliant environment.
- Served as primary liaison with residents, families, and authorities to ensure effective communication.
- Implemented emergency preparedness and safety protocols to protect residents and maintain compliance.
- Key Accomplishments:
- Developed and executed an emergency management plan, ensuring the well-being of residents.
Senior Probation and Parole Officer
State of Florida Department of Corrections
01.1995 - 01.2005
- Supervised diverse caseloads, ensuring probation and parole compliance through regular field visits.
- Performed risk assessments to guide referrals to supportive intervention programs.
- Established strategic partnerships with local law enforcement and community agencies to implement holistic rehabilitation strategies.
- Key Accomplishments:
- Successfully implemented case management, enhancing offender compliance and reducing recidivism rates.
Education
BS - Criminal Justice with a Minor in Psychology
Tennessee State University
01.1994
Skills
- Residential & Commercial Property Management
- Project Management
- Budget Management
- Strategic Planning & Execution
- Contract Management
- Maintenance Supervision
- Team Leadership
- RFP panel and scoring
- Emergency Management
- Highly detail-oriented
- Critical Thinking & Decision Making
- Interpersonal & Communication Skills
Timeline
Corporate Real Estate Manager & Housing Manager
Broward Health Hospital System
01.2018 - 01.2022
Owner / Operator
The Mass Collections
07.2015 - 03.2025
Real Estate Broker
Duncan Real Estate Services
01.2007 - Current
Assisted Living Administrator (Owner/Operator)
The Grace Home Leigh Acres FL
01.2005 - 01.2010
Senior Probation and Parole Officer
State of Florida Department of Corrections
01.1995 - 01.2005
BS - Criminal Justice with a Minor in Psychology
Tennessee State University
CORE COMPETENCIES
- Proficient in budget management, financial analysis, and cost control to maximize profitability.
- Efficient in negotiating lease contracts to secure favorable terms and enhance property value.
- Proven track record of leading teams, mentoring staff, and fostering a collaborative work environment.
- Strong leadership ability to develop strategic plans that align with organizational goals.
- Skilled in managing diverse property portfolios for optimal performance and tenant satisfaction.
- Outstanding in overseeing property maintenance operations to maintain increased asset value.
- Proficient in computer systems and MS Office Suite (Word, Excel, PowerPoint, Outlook).
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