Robin Ellis
San Antonio,TX
Summary
Dedicated professional with a strong background in psychiatric care, ready to make a meaningful impact in mental health settings. Known for delivering compassionate patient care and skilled in crisis intervention, fostering supportive therapeutic environments. A collaborative team player who consistently demonstrates reliability and adaptability to meet evolving needs. Equipped with exceptional communication, de-escalation, and organizational skills, ensuring the highest standards of patient support and contributing to overall team success.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Correctional Officer III
Texas Juvenile Justice Department
Giddings, TX
07.2025 - 12.2025
- Implemented individualized treatment and recovery plans as part of Youth Service Teams
- Utilized therapeutic, trauma-informed communication to promote emotional regulation and accountability
- Monitored youth behavior and environmental safety to prevent unsafe situations and injury
- Responded to crisis situations using verbal de-escalation and least restrictive interventions
- Documented behavioral observations and incident reports accurately and timely
- Collaborated with multidisciplinary staff to promote rehabilitation and facility safety
- Conducted regular security checks and inspections to ensure facility safety and security
- Monitored youth behavior to maintain safety and security within residential facilities.
- Conducted regular inspections of living areas to ensure compliance with safety regulations.
Behavioral Health Technician (BHT)
Cedar Crest Hospital & Residential Treatment Center
Belton, TX
08.2020 - 05.2024
- Provided support to patients in crisis situations by utilizing verbal de-escalation techniques
- Co-facilitated therapeutic groups to encourage patient participation in structured programming
- Promoted environmental awareness to maintain a safe and therapeutic environment
- Monitored and reported behavioral changes and potential medication side effects to nursing staff
- Supported treatment interventions under RN supervision
- Engaged patients using person-centered communication techniques.
- Monitored patient behavior and emotional state to ensure safety and promote therapeutic goals.
- Assisted in implementing individualized treatment plans to support patient recovery.
Correctional Officer II
Texas Department of Criminal Justice
Gatesville, TX
08.2014 - 08.2016
- Maintained security and safety of assigned unit through monitoring, supervision, and regular patrols
- Utilized conflict resolution and de-escalation techniques to prevent and manage potential conflicts among inmates
- Conducted regular searches of inmates and their living quarters to ensure contraband was not present
- Collaborated with fellow officers and staff to coordinate responses to emergencies and security breaches
- Implemented and enforced institutional policies and procedures to maintain order and discipline within the facility
- Participated in ongoing training and professional development to enhance skills and knowledge in corrections field
Education
Diploma - General Studies
Michigan City High School
Michigan City, IN06-2006
Associate of Applied Science - Medical Insurance Billing & Coding
Vista College
Richardson, TX11-2020
Skills
- Skilled in therapeutic, person-centered communication
- Vital signs monitoring
- Crisis intervention and verbal de-escalation
- Basic computer proficiency and electronic documentation systems
- Knowledge of patient care techniques
- Knowledge of recovery-oriented treatment programs
- Interdisciplinary teamwork
- TIPS-Based Intervention Support
- Environmental Safety Monitoring
- Ability to assist with medication administration
- Emergency response
- Mental health assessment
- Patient care
- Professional boundaries
Certification
- CPR / First Aid / AED
- Trauma-Informed Corrections (Texas Model Training)
- Behavioral Crisis Management and De-escalation
- HIPAA and Confidentiality Compliance
ADDITIONAL QUALIFICATIONS
- Willing and able to work rotating shifts, overtime, and extended schedules.
- Able to pass fingerprint background check, drug screening, and registry checks.
- Valid Texas Driver License (or eligible to obtain within required timeframe).
- Strong written and verbal communication skills.
- Ability to provide guidance and mentorship to peers when assigned.
Timeline
Correctional Officer III
Texas Juvenile Justice Department
07.2025 - 12.2025
Behavioral Health Technician (BHT)
Cedar Crest Hospital & Residential Treatment Center
08.2020 - 05.2024
Correctional Officer II
Texas Department of Criminal Justice
08.2014 - 08.2016
Diploma - General Studies
Michigan City High School
Associate of Applied Science - Medical Insurance Billing & Coding
Vista College