Robin Feindt

• Medicare Agent
• Calculated quotes and educated potential clients on insurance options.
• Attended continuing education courses and workshops to gain additional insurance industry knowledge.
• Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
• Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
• Managed over 50 inbound/outbound calls per day

• Medicare Agent
• AEP and beyond
• Attended continuing education courses and workshops to gain additional insurance industry knowledge.
• Calculated quotes and educated potential clients on insurance options.
• Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.

• Medicare Agent
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Resolved concerns with products or services to help with retention and drive sales.
• Number 1 agent for getting customer service survey completed at 100%
• Calculated quotes and educated potential clients on insurance options
• Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques
• Leveraged knowledge of company insurance products and services to advise customers on appropriate choices
• AEP and beyond

• Answered customer telephone calls promptly to avoid on-hold wait times.
• Inbound/Outbound Calls
• 80 Outbound calls per shift
• AEP and beyond

Gathered signatures to get political issues to ballot. Number 1 on the team with a 97 % validity rate,

• Medicare Agent
• Calculated quotes and educated potential clients on insurance options.
• Obtained underwriting approval by completing application for coverage.
• Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
• Attended continuing education courses and workshops to gain additional insurance industry knowledge.

• Calculated quotes and educated potential clients on insurance options.
• Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
• Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.

• Medicare Agent
• Calculated quotes and educated potential clients on insurance options.
• Obtained underwriting approval by completing application for coverage.
• Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.

• Provided primary customer support to internal and external customers.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Ranked no. 10 out of 40000 employees.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.